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Direct Energy Powers Productivity, Compensates Performance and Saves Over $500K Using SuccessFactors; Energy Service Provider Transforms Business with Performance and Talent Management Technology; Allocates Training Resources; Realizes Significant Cost Savings

SuccessFactors, the leading provider of on-demand performance and talent management software, today announced that Direct Energy, a leading retailer of energy and energy solutions, has leveraged the company’s on-demand technology solution to better align individual performance with corporate goals; increasing productivity across the company’s 5000 person employee base. In addition to realizing yearly productivity, training and other performance and talent management-related costs savings of over $500K, SuccessFactors’ technology has enabled Direct Energy to more equitably compensate their top performers and more effectively allocate training and development resources throughout the organization.

(PRWEB) September 6, 2006 -- SuccessFactors, the leading provider of on-demand performance and talent management software, today announced that Direct Energy, a leading retailer of energy and energy solutions, has leveraged the company’s on-demand technology solution to better align individual performance with corporate goals; increasing productivity across the company’s 5000 person employee base. In addition to realizing yearly productivity, training and other performance and talent management-related costs savings of over $500K, SuccessFactors’ technology has enabled Direct Energy to more equitably compensate their top performers and more effectively allocate training and development resources throughout the organization.    

Prior to implementing SuccessFactors, Direct Energy’s performance and talent management efforts were bogged down by a cumbersome, paper-based manual process. With their new, automated system, Direct Energy can potentially reduce the amount of time the company’s managers spend on both completing performance reviews and allocating merit increases by more than half. The time savings achieved to date is being reinvested in a continuing dialogue between managers and direct reports, increasing effectiveness and consistency in performance coaching at all levels.

Long term customer satisfaction can only occur when every single company employee is working towards that shared goal

"Like SuccessFactors, Direct Energy’s success is based on a deep commitment to customer satisfaction that can only be achieved by performing at the highest possible levels," said Terry Fox, Direct Energy’s Director of HR Operations. "The consistency that Direct Energy has achieved across all related HR processes, combined with the buy-in for this initiative by senior management, has resulted in a transformed employee base that is aligned in its goals, motivated to perform and compensated accordingly for their efforts. The bottom line is a business living up to its customer commitments."

Direct Energy chose SuccessFactors as the technology backbone for their performance and talent management initiative based on the flexibility and strength of the on-demand technology solution. SuccessFactors’ technology modules easily integrated with the Direct Energy’s PeopleSoft HRIS system, which was an important consideration for the organization. SuccessFactors could also easily scale to grow with Direct Energy and the market leading functionality was unrivaled by other technology providers.

"Long term customer satisfaction can only occur when every single company employee is working towards that shared goal," said Lars Dalgaard, SuccessFactors CEO. "Direct Energy has leveraged SuccessFactors’ on-demand technology to move away from the manual mechanics of performance reviews and compensation, and focus more on the strategic elements that motivate employees to perform and succeed."

About SuccessFactors
SuccessFactors delivers performance and talent excellence, on demand. The company’s software promotes visibility, accountability, and results, enabling organizations to eliminate the politics that destroy motivation and impede performance. Fueled by the industry's highest renewal rate, SuccessFactors has grown to support more than 702 customers and 1.8 million users in 134 countries around the world. Customers include MasterCard Worldwide, British Telecom, Textron, Salesforce.com, Cooper Tire & Rubber Company, Volkswagen of North America, Reebok, Pep Boys, Lancaster General Hospital and Grant Thornton. The company has achieved a global industry leading, scalable and secure hosting operation. Founded in 2001, SuccessFactors has multiple worldwide offices collaborating for strong local support of customers. For more information, visit http://www.successfactors.com or call +1 800
809-9920.

This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: www.HRmarketer.com) on behalf of the company listed above.

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