Inaugural BoxTone Annual User Conference Brings Out BlackBerry Heavy Hitters
BoxTone(R), the expert in mobile user management and a Gold Sponsor of the Wireless Enterprise Symposium (WES) 2007, was today joined by some of the world's largest corporate and public-sector users of BlackBerry smartphones at the company's inaugural BoxTone Annual User Conference.
Orlando, FL (PRWEB) May 7, 2007 -- BoxTone(R), the expert in mobile user management and a Gold Sponsor of the Wireless Enterprise Symposium (WES) 2007, was today joined by some of the world's largest corporate and public-sector users of BlackBerry smartphones at the company's inaugural BoxTone Annual User Conference.
Hosted at the Orlando World Center Marriott, the conference brought together participants and presenters from Research in Motion (RIM), BoxTone and the mobile user industry to explore technology advancements and share best practices for mobile user management. The sessions demonstrated in the greatest detail why the BlackBerry enterprise solution -- managed and monitored by BoxTone software -- makes for a rock-solid mobile platform built for user and application growth.
"The success of the first BoxTone Annual User Conference exceeded even our lofty expectations and comes at a time when explosive growth in mobile users -- expected to top 200 million by 2010 -- calls out for innovative management strategies," said Alan Snyder, CEO of BoxTone. "Comerica, M.D. Anderson Cancer Center, Texas Instruments, the US General Services Administration -- and many others -- all sent representatives to learn about mobile user management best practices and share their own. And we very much appreciate our strategic partner RIM for the tremendous amount of support they showed."
Informative presentations at the BoxTone Annual User Conference included:
- How BoxTone software version 3.0 is enabling help desk teams to reduce mobile user trouble tickets and more intelligently escalate issues
- BoxTone and RIM's shared roadmaps, including plans for mobile application development and management
- A spirited roundtable of BoxTone clients at different stages of complex BlackBerry deployments, who shared the challenges they face and how BoxTone is helping them meet those challenges
- How enterprise help desk, operations and engineering can use BoxTone version 3.0 to collaboratively manage hundreds to thousands of BlackBerry users around the world from a single instance
Attendees said they enjoyed the opportunity to quiz the experts at BoxTone during the "Meet the BoxTone Developers" and the "BoxTone Executive Q&A" sessions, and that they looked forward to putting best practices learned into action. Following the conference, many joined the BoxTone team for the official WES 2007 Welcome Reception.
With more than 65 enterprise and public-sector customers and 150,000 BlackBerry users under management, BoxTone has emerged as the industry's trusted software expert to manage and monitor the most complex BlackBerry deployments from end to end.
Designed for organizations with users in multiple geographic regions, and spread across multiple BlackBerry Enterprise Servers for Microsoft Exchange or IBM Lotus Domino and multiple wireless carriers, BoxTone enables the IT organization to collaboratively understand actual end-to-end performance; detect and respond faster to service level issues with less effort; and proactively manage resources and growth.
To learn more, and for an online demonstration of BoxTone software, visit us at http://www.boxtone.com, or call +1 410-910-3344.
About BoxTone
BoxTone(R) -- the only software to measure and correlate every BlackBerry email and application flow for every user and group from end to end -- is trusted by the world's leading enterprises and government agencies to manage and monitor their BlackBerry platforms. Armed with BoxTone's unprecedented 3-D visibility and role-specific consoles, IT help desk, operations and engineering can collaboratively reduce support costs, accommodate rapid device growth, and guarantee the high quality of service that mobile users demand. Learn more from the expert in mobile user management at www.boxtone.com.
BoxTone and the BoxTone logo are trademarks of BoxTone. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.
###
|
