'Silence is Golden… but Not On-Hold' States OHMA Chairman
Mike Edwards, Chairman of OHMA, the On Hold Messaging Association, has several tips on successfully utilizing a business telephone's 'on hold' time. Edwards looks at the various possibilities...
Telesoft Technologies Acquires Think Engine Networks
Telesoft Technologies acquires Think Engine Networks to offer Media Platforms which assist major US fixed, wireless & cable operators in migrating to next generation and/or converged networks.
Low Cost Cells Announces AT & T Free Activation
AT & T quietly rolled out free cell phone activation yesterday in limited markets. According to Nate Schmidt President of Low Cost Cells, "This is the first time AT & T has ever had a free...
Call Tracking Wins Praise with ROI in First Quarter
CallView 360, the call tracking and marketing optimization Software-as-Service from Dial 800, completes the company's package of direct fulfillment tools, vanity numbers and empowerment software with...
Element Customer Care Wins 2009 Business Champions Award
Business Leader Media and Wake Tech Community College have announced the 2009 Business Champion Award winners. These are the Triangle's most innovative businesses that foster growth through extensive...
Inova Solutions Middleware Now Rated “Avaya Compliant”
Inova LightLink application is compatible with key Avaya contact center solutions. Helps businesses monitor and report real-time contact center data on LED wallboards, LCD monitors, web-based dashboards...
One-month Mobile Broadband Deals to be 'Game-changing'
One-month mobile broadband packages are set to rise in popularity by in the wake of the credit crunch as cost-conscious Britons seek greater flexibility and value for money.