Redfern Announces Speech Solutions

Redfern Services, Inc. (Redfern) has started developing products for the next generation of applications for Microsoft's Speech Server.

(PRWEB) -- April 2, 2004 -- Redfern Services (Redfern) announced today it has started to develop a new line of products for the next generation of applications for Microsoft's Speech Server. Redfern is a leading web development and marketing firm, headquartered in Atlanta, Georgia.

Developing and implementing speech applications requires planning, VUI design, and proper architecture. Due to the unique, temporal characteristics of a Voice User Interface (VUI), designing, developing, and optimizing speech applications requires a paradigm shift from traditional software development concepts and practices.

Redfern understands the unique technologies, life-cycle applications, and other important human factors. "We were able to take current applications and integrate the speech application right on top of it," commented Redfern vice president, Chad Redfern. Redfern's engineering approach to VUI design, gives you effective dialogues, scripting, error recovery, tuning, and other essential aspects of human factors."

Microsofts Speech Server is in use at the New York public school system. "New York public school district uses Speech Server 2004 to make its student-information Web portal available to parents without access to a computer," said Richard Langford, deputy chief information officer for the city's Department of Education. The parents can retrieve information such as student attendance and transportation schedules over the phone, helping to "bridge that digital divide" between those with and without Internet access, he said.

Redfern is developing the future solutions for speech technology. With speech technology customers, employees, suppliers, and vendors can check in for specific data and help reduce staffing costs. Redfern plans on their speech-driven applications suite to be unveiled in August of 2004.

About Redfern

Redfern has been providing internet consulting, web development, web design, branding, application development, digital marketing, system integration, CRM and many other scalable business solutions for B2B, B2C and B2E since 1999. Redfern is a privately held woman-owned business enterprise (WBE) headquartered in Atlanta.

Premiere companies rely on Redfern's skilled consultants, engineers, designers, and developers everyday. Redfern combines proven technical expertise, project management, and development methodology to help corporations; non-profit organizations, businesses, and government organizations leverage intergraded solutions to increase ROI. Additional information regarding Redfern may be obtained at http://www.redfernservices.com or by contacting 1.800.345.6975.