Third Party Verification Services For Telephone Carriers Requires Efficiency In Order To Compete In A Rapidly Changing Telecom Industry.

Calibrus, Inc's Unique Way of Doing Business Is Winning Accolades From RBOC's, CLEC's, ILEC's & Cable Operators.

Tempe, AZ (PRWEB) April 21, 2004 -- Telephone Carriers are faced with unprecedented levels of competition and regulatory change. In a fight to retain and attract customers, Telephone Carriers are constantly promoting new programs and new services. This has a heavy impact and responsibility for Third Party Verification (TPV) providers. Having flexibility and operational efficiencies is a key component for Calibrus, Incs fast rise as a leading TPV provider that specializes in the telecommunications industry.

A close working relationship with customers that result in improved operational efficiencies, simple integration options, and lower TPV costs are what our customers are looking for." states John Bennett, Sales & Marketing Manager, Calibrus, Inc. In addition, allowing our customers to have direct access to an assigned IT team member for script changes, programming, etc. provides immediate results and makes our customers jobs much easier. This is becoming an increasingly important feature due to the amount of regulation variations and new promotional programs being offered by Carriers. For some of our customers we literally make several changes a day for different programs in different states. We are able to operate in this fashion due to our all-inclusive pricing program. Having this business practice eliminates the need for our engineers to get approvals or supply change quotes. We simply get it done!" adds John Bennett.

Fortunately for Calibrus it has built its business service philosophy by understanding the complexities of the telecommunications industry in order meet the ever changing and demanding needs of this industry. The main function of the TPV processes is to avoid slamming or unauthorized switching of services from one Carrier to another. For the Carrier, switching TPV providers may also be a concern. Calibrus understands these concerns as well and has a proven methodology that even makes that easy for prospective customers. We have switched some of the largest RBOCs, CLECs and Cable Operators to our services by offering business value propositions that customers want. This can only be done by being a true partner and by being extremely flexible and efficient." says Dave Biggs, CEO, Calibrus, Inc.

Calibrus, Inc. has been on a record growth rate over the last three years and now processes over 1 million live operator verifications each month, not including automated IVR transactions, which they also offer. Our technology and business infrastructure was built on maximum scalability, flexibility and reliability. All of our call records and .Wav files are accessible via a secured web access for our clients and we archive every record for a minimum of three years. We make it easy for regulatory personnel to retrieve call records and play them back even while their customer is on the phone. We have also enabled each of our customers to have custom built reporting tools that will extract a variety of data depending on the filters or criteria entered. These small but important tools are all part of making our customers jobs easier and provides them with More Ways To Do More Business" adds Dave Biggs, CEO, Calibrus, Inc.

About Calibrus, Inc.

Calibrus, Inc. is a privately held corporation with its corporate office located in Tempe, Arizona. The company was founded in 1999 and currently has two call center locations and over 500 employees. Calibrus is a leading business process outsourcing service provider that specializes in third party verifications for RBOCs, CLECs, ILECs and Cable Operators. Services include custom solutions using live operator, automated IVR, and hosted recording solutions to verify sales transactions.

Contact Information:

John Bennett

Calibrus, Inc.

602.778.7515

602.778.7569 fax

http://www.calibrus.com