LogicTree to Voice Automate Citco Mutual Fund Services Help Line

LogicTree Corporation announced today it was awarded a contract by Citco Mutual Fund Services (CMFS) to provide voice automation for its Shareholder Servicing and Transfer Agency division.

COLLEGE PARK, MD (PRWEB) September 16, 2004 -- LogicTree Corporation announced today it was awarded a contract by Citco Mutual Fund Services (CMFS) to provide voice automation for its Shareholder Servicing and Transfer Agency division.

This is our first voice automation system and we wanted to use best-of-breed technology. LogicTree offers an incredibly robust system with unrivaled functionality for our industry. Users will be impressed," said John Lukan, CEO of CMFS. In addition, LogicTrees solution will allow us to gain efficiencies and cost savings without sacrificing service levels."

CMFS will use VoxLinx for its Financial Services Help Line to allow callers to access account and transaction information as well as general information about mutual funds.

Citco Mutual Fund Services needs a voice automation platform that can work with an extremely complex back-end infrastructure," said Fred Korangy, president and CEO of LogicTree. Our VoxLinxä platform will make the complexity transparent and give callers a simple, intuitive way to access information."

About LogicTree

LogicTree, Corporation (www.logictree.com) is a leading provider of innovative voice solutions for the call center industry, spanning numerous applications and vertical markets including transit, government and enterprise. The companys VoxLinx platform handles millions of calls per month around the world for automated speech applications. Founded in 1997, LogicTree is led by experienced telecom professionals and is headquartered in College Park, Md. with its BTSLogic subsidiary in Arhus, Denmark.

About Citco Mutual Fund Services

Citco Mutual Funds Services (www.citco.com) CMFS provides a complete range of service models to US mutual funds, including transfer agency, fund accounting, administration, fund compliance support and principal underwriting. CMFS is part of The Citco Group Limited, an organization of financial service providers, comprised of international banks, trust and fund companies. In all its business activities, Citco group is dedicated to customer service, maintaining total client privacy and confidentiality within the necessary statutory frameworks.

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