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Regulus Signs Partnership With Aquila to Take Over Statement Processing Regulus' integrated, cost effective solution will improve efficiency and functionality throughout the utility companys organization. Napa, CA (PRWEB) October 28, 2004 -- Regulus, the nations largest single provider of bill presentment and remittance processing, today announced it has fully assumed statement processing for Aquila, the Kansas City-based electric and natural gas distribution utility. The partnership will allow the utility company to concentrate resources on its core business.
"Like many of our clients, Aquila is faced with important challenges as the world of paper and electronic transactions expands and shifts," says Kathy Hamburger, Regulus President and COO. "Regulus innovative solutions and Aquilas forward-thinking approach make us ideal partners for these dynamic times."
"We were printing, inserting and mailing our invoices and statements in-house," remarks Brett Carter, Aquila Vice President Central Services. "We realized there were numerous opportunities to leverage some new capabilities that will make it easier and more efficient for our customers to do business with us. When you balance that effectiveness with the efficiencies we gain, it ultimately brings the best value to the organization."
After a diligent procurement process, Regulus was selected based on its ability to best meet Aquilas critical success factors, including a strong support team, web-based software and strict adherence to Six Sigma methodology
Regulus experience with utilities, targeted process improvements across the organization, and Six Sigma performance standards put them over the top," says Aquila Sr. Negotiator, Ellen A. Berry. "The move creates efficiency in the processing of the 16 million customer bills, inserts and notices that Aquila mails annually."
Outsourcing its bill print and mail process to Regulus has helped Aquila reduce both risks and costs, as well as improve processes. The partnership with Regulus will provide enhanced billing detail making it easier for customers to read and understand their bill, offer additional payment options and ultimately the ability to access and view their billing detail from their home computer.
About Regulus Headquartered in Napa, California, Regulus is the nations premier transaction processing company. Critical financial document printing and remittance processing is the foundation of our proficiency. Regulus sole purpose is moving large volumes of paper or electronic customer transactions - uniting the entire billing and collection cycle under one provider. We call it Transactions2 (T2).
Regulus embraces Six Sigma as its performance program. We measure, monitor and compensate on performance. People, passion and performance - it takes all three to achieve our strategy for operational excellence. Visit our Web site at www.regulusgroup.com to learn more about Transactions2 and how to take your customer transactions to the next level.
About Aquila Based in Kansas City, Mo., Aquila operates electricity and natural gas distribution utilities serving 1.3 million customers in seven U.S. states. The company also owns and operates power generation assets. More information is available at www.aquila.com.
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