Achieving Lofty Goals, Direct Commodities, Inc. Makes Waves in the Direct Marketing and Online Retail Industries

Direct Commodities, Inc. continues to establish itself in the competitive Catalog and Internet retail industry.

Ambridge, PA (PRWEB) January 13, 2005 -- Direct Commodities, Inc. has established a coast-to-coast presence with its Accentuals Catalog, and Accentuals Online - www.accentuals.com, while maintaining a strong focus on customer satisfaction and affordable quality. Deploying a multi-media marketing campaign, The Accentuals Catalog and Accentuals Online - www.accentuals.com have reached over one million potential customers since July 2004. Customers and competitors alike should note of some of the companys key 2004 Customer Service measurements.

· Over 95% of customer orders shipped within 24 hours

· 100% of Direct Ship items shipped within 48 hours

· Backorders were maintained at less than 2%

· Customer returns were less than 0.4%

· Orders damaged during shipping were less than 0.7%

· Pick/Pack/Ship ship errors affecting orders received by customers 0.0%.

This is supreme Customer Service from this young company. Prior to going live the company established a complete business infrastructure that includes warehousing, inventory management, security, order entry/management, customer service and accounting systems. The sound business systems, management and financial experience the company founders brought with them clearly show in the results achieved to date. This is not another home-based business lacking true infrastructure, Direct Commodities, Inc. is positioning itself for long-term success.

Through its Accentuals Catalog and Accentuals online, Direct Commodities Inc. retails quality Home décor, Garden Décor and memorable gift items. All items are new, first-quality products with emphasis on accent pieces not readily available from retail outlets, offered at affordable prices. And its about to get even better as the company implements plans to establish manufacturing facilities to produce products that will be sold exclusively through its catalogs by mid 2005.

Direct Commodities, Inc. operates from office and warehouse facilities in The Ambridge Regional Manufacturing and Distribution Center, all company operations are 100% U.S. based. A privately held company, Incorporated in the State of Pennsylvania, Direct Commodities, Inc. is not a franchise, or membership club so there are no additional or hidden charges associated with purchasing from the company.

The company goes to great lengths to safeguard each customers personal information. Online transactions are protected by strong (128bit) encrypted communication between the E-commerce site and customers. Firewall, virus scan, spy-ware blockers, and internal security systems are maintained to stop intrusion attempts into the corporate network. Despite stringent security measures, customer credit card information is never retained after transactions are complete. In addition, the company does not share customer information with businesses that are not absolutely necessary for transacting business with each customer and a strict policy of not exchanging or selling customer databases to brokerage houses is in place.

For Further Information Contact:

Tom Schroeder

Direct Commodities, Inc./Accentuals Catalog

2301 Duss Avenue, Suite 14, Bldg. 1A

Ambridge, PA 15003-1865

http://www.accentuals.com

1-724-266-5889 (In Pennsylvania)

1-724-9100 (Fax)

1-866-743-8414 (Toll Free)

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