Teltronics, Inc. Partners With HigherGround, Inc.

Teltronics with HigherGround offer an upgrade for CENTRALINK Public Safety Answering Point (PSAP) customers.

Los Angeles, CA (PRWEB) March 10, 2005 -- Teltronics, Inc., (OTCBB: TELT) an expert in emergency communication solutions, has partnered with HigherGround, Inc., a provider of data collection and call recording for call centers and public safety units, to develop an emergency-technology upgrade for CENTRALINK. The upgrade, along with the new word-spotting feature, will be vital to PSAP customers.

Telident LogLink IP, powered by HigherGround, will pair with Teltronics CENTRALINK product, formerly marketed by Motorola, to become a fully-integrated and inter-operable 9-1-1 and PSAP package. The components of the PSAP package work seamlessly to identify emergency callers and call locations, and log voice and hard data during calls.

Telident LogLink IP also features word spotting, the ability to target, record and report when certain words are used during calls. Tom Clark, Vice President Sales Public Safety Systems Group for Teltronics said, Word-spotting surveillance throughout a municipality or federal facility can greatly improve installation security. The ability to know when someone uses words like 'bomb or 'anthrax during a call will help to identify those that are a threat to us." The ability to target when threatening words are used and record the data accurately revolutionizes homeland-security monitoring.

Clark continued, The relationship of these two industry leaders will provide an advanced diagnostic and proactive monitoring upgrade not currently available in the call-logging market." Teltronics and HigherGrounds full-PSAP solution package is cost-effective, while offering features beyond other solutions in the market.

CENTRALINK also completely integrates with Teltronics Intelligent Systems Management (ISM) product SEB Enterprise Agent (SEBea) to proactively monitor and maintain the PSAP system. The deployment of this advanced, proactive, remote-diagnostic capability ensures that the entire emergency network is monitored for malfunction and pending failure.

Terry Ryan, HigherGrounds president and CEO, said, HigherGround is excited to team with Teltronics to offer Telident LogLink IP, powered by HigherGround. Our many years of experience providing fully integrated data collection and voice recording solutions coupled with Teltronics outstanding public safety platform will provide a total solution to the PSAP and Homeland Security arena that is unsurpassed in the industry."

About Teltronics:

Teltronics, Inc. is a leading global provider of communications solutions and services that help businesses excel. The Company manufactures telephone switching systems and software for small-to-large size businesses, government, and 911 public safety communications centers. Teltronics offers a full suite of Contact Center solutions - software, services and support -- to help their clients satisfy customer interactions. Teltronics also provides remote maintenance hardware and software solutions to help large organizations and regional telephone companies effectively monitor and maintain their voice and data networks. The Company serves as an electronic contract-manufacturing partner to customers in the U.S. and overseas. Further information regarding Teltronics can be found at their web site, www.teltronics.com. CENTRALINK is a trademark of Motorola.

About HigherGround:

HigherGround, Inc. is a premier software developer of data collection and reporting tools coupled with call recording and quality assurance solutions for call centers and the public safety marketplace. The companys call recording, monitoring and reporting capabilities empower clients with knowledge and insight to monitor and verify phone and data transactions and radio transmissions, optimize communications resources and provide a comprehensive view of organizational performance. HigherGrounds proven solutions provide imperative data for sound decision making and bottom-line control for compliance monitoring, risk management and performance improvement. More information regarding HigherGround can be obtained by visiting their web site at www.highergroundinc.com

A number of statements contained in this press release are forward-looking statements, which are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements can generally be identified as such because the context of the statement will include words such as we "believe," "anticipate," "expect," or words of similar import. Similarly, statements that describe our future plans, objectives, strategies or goals are also forward-looking statements. These forward-looking statements involve a number of risks and uncertainties that may materially adversely affect the anticipated results. Such risks and uncertainties include, but are not limited to, the timely development and market acceptance of products and technologies, competitive market conditions, payment of the consideration under our acquisition agreements, successful integration of acquisitions and the failure to realize the expected benefits of such acquisitions, the ability to secure additional sources of financing, the ability to reduce operating expenses ,the ability to make payments under our outstanding indebtedness, the ability to pay dividends on our preferred stock, risks relating to foreign currency translations, and other factors described in the Company's filings with the Securities and Exchange Commission. Shareholders, potential investors and other readers are urged to consider these factors carefully in evaluating the forward-looking statements made herein and are cautioned not to place undue reliance on such forward-looking statements. The forward-looking statements made herein are only made as of the date of this press release and we disclaim any obligation to publicly update such forward-looking statements to reflect subsequent events or circumstances.

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