Parature CEO and President to Present at the MIT Enterprise Forum of New York City

Duke Chung to Speak on "Software as a Service (SaaS) 2.0" Panel

Vienna, VA (Vocus) May 22, 2009 - Parature, the global leader in on-demand customer service software (http://www.parature.com/customer-service-software.aspx), announced today that Parature CEO and President, Duke Chung (http://www.parature.com/team_DukeChung.aspx) will speak on the 'Software as a Service (SaaS) 2.0' panel at the MIT Enterprise Forum of New York City. The event will offer entrepreneurs, investor and business leaders the opportunity to learn about the market demand and entrepreneurial opportunities for a second generation of SaaS. Among the issues to be discussed: SaaS Platform - What are Microsoft and Google doing to create SaaS Platforms that support ecosystems of independent SaaS providers?; SaaS Start-ups - How are two exemplary SaaS start-ups, that target businesses, winning customers and making money?; Investors - From venture capital and investment banking perspectives, is SaaS 2.0 a field of dreams or a great opportunity? The event will be held at Microsoft's Manhattan office in New York, NY on Thursday, May 28, 2009 and the panel discussion will take place from 6:30 P.M. until 8:00 P.M.

Parature (http://www.parature.com/default.aspx) enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. The seamlessly integrated suite of Parature Customer Service™ software (http://www.parature.com/customer-service-software.aspx) modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.

Parature, Inc.

Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company's software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. Founded in 2000, Parature received the 2007 and 2008 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. Parature has been named to both the Washington Business Journal's list of Best Places to Work and The Washingtonian list of Great Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support millions of end users worldwide. For more information, visit www.parature.com or follow @Parature (http://twitter.com/parature) on Twitter.

Parature is hiring talented people, please visit http://www.parature.com/careers.aspx for more information on joining this winning team.

About the MITEF-NYC

The MITEF of NYC is a volunteer, not-for-profit organization whose mission is to provide educational programs and services that promote networking and innovation at the intersection of business and technology. Formed by MIT alumni in 1971, MITEF has grown to 24 chapters worldwide. Membership and program participation in MITEF events is open to all.

Media Contact

Dayna Tenorio

571.730.6241

dtenorio(at)parature.com

###