10th Annual Healthcare Service Excellence Conference Dedicated to Leadership in Value-Based Purchasing

As CMS' Value-Based Purchasing moves into the Patient Experience / HCAHPS realm, Annual Healthcare Conference Focuses Agenda on Leadership in Value-Based Purchasing and Team Based Strategies to Become the Hospital of Choice.

Nashville, TN (PRWEB) June 20, 2009 -- The HealthCare Service Excellence Conference: The Leadership Factor in Value-Based Purchasing (VBP) to be held October 28-30 in Nashville, TN will be the first conference in North America focused exclusively on leveraging HCAHPS and VBP through Patient Satisfaction and Quality Improvement.

This three day forum will target key issues surrounding the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS); a standardized patient survey required by the Centers for Medicare and Medicaid (CMS) and Value-Based Purchasing; a proposed reimbursement model to improve the management of patient outcomes by providing incentives for providers to deliver high-quality services.

With its convergence of industry thought-leaders as panelists, keynoters, and session leaders, the Healthcare Service Excellence Conference is dedicated to delivering non-biased solutions to help hospitals improve and sustain their HCAHPS scores and maximize reimbursement.

Custom Learning Systems CEO and Conference Founder Brian Lee states, "To embrace the vision of value-based purchasing and craft the right strategies, hospitals will need leadership, innovative models and best practices that encourage quality improvement. This year's conference will inspire hospital leaders to create their own customized blueprint to succeed at HCAHPS and VBP."

About Healthcare Service Excellence Conference:

The HealthCare Service Excellence Conference is an annual not-for-profit event. For more information, or to register, please visit Healthcare Service Excellence Conference (http://www.healthcareserviceexcellence.com)

About Custom Learning Systems Group:

Founded in 1984, Custom Learning Systems Group (CLS) is a leading provider of on-site training, coaching, and service education in the healthcare profession. For more information, please visit Custom Learning Systems Group (http://www.customlearning.com).

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