Hubworx Offers IT Resellers New Tools to Delight Their Customers

New server software offers proactive pay-as-you-go support to prevent IT problems while keeping costs predictable and manageable.

Ayr, United Kingdom (PRWEB) June 30, 2005 -- Hubworx, provider of open source based business solutions, today announced the immediate availability of Hubworx Integrated Appliance Software. The new offering is an all-in-one server software solution that provides network security and management, web-based collaboration tools, and a thin client server complete with Open Office. The platform is also available as a pre-installed hardware solution. A free evaluation version is available for download at www.hubworx.com.

Hubworx is recruiting distributors and resellers for the new solution who recognise the importance of proactive support and preventative maintenance to their customer base. Hubworx provides tools designed to reduce the number of onsite emergency visits required to support their products and believe that customers are more satisfied when their software does not distract them from the successful running of their business.

Hubworx supplies monitoring services so resellers can quantify the status of each clients systems on a regular basis, details of any problem that occurred and steps taken to correct the problem. In most cases the remote support team will take corrective action without the client noticing any difference in the performance of their system.

Resellers of this solution are given the opportunity to cement long term relationships with their clients by offering a platform that focuses on stability and fast customer service.

Resellers can also earn generous recurring monthly commissions on any sales they make, and have the potential to upsell to their customers as their needs expand or as new modules are added to the system.

Hubworx Integrated Appliance software really gives resellers a new toolkit to develop new business and enhance relations with existing customers," said Graeme Millar, Managing Director of Hubworx. There are customers out there who are drawn to Open Source solutions for reasons of cost or security. There are other customers out there that appreciate this solution purely for its proactive support. Still others value the fact that there is no license lock-in and the solution is a pay-as-you-go option. In order to offer these benefits to end customers we have to be absolutely focused on providing stable products and excellent customer service to our reseller base."

The Hubworx Integrated Appliance software includes everything needed to manage a network and create a collaborative environment to boost productivity. The software itself is free; customers need only pay for Hubworx Managed Support services to guarantee the continued health of the system, but there are no contracts or commitments required. Subscribers can choose to activate the combination of modules most suited to their unique requirements and can cancel at any time. The available modules are:

Hubworx Network Manager: The Network Manager enables the sharing of files, printers and Internet connections among multiple users, while offering the protection of advanced firewall technology. Built-in antivirus, antispam and content filtering are constantly updated to protect the integrity of the data on connected PCs.

Hubworx Web Office: A customisable intranet portal containing a collaborative suite with email and calendaring, time management and billing, online courses, and a trouble ticketing system. Web Office allows Hubworx Integrated Appliance users to access their data securely outside the office from any Internet enabled PC.

Hubworx Thin Client Manager: The Hubworx Thin Client Manager provides everything required to connect thin clients to the network, or convert obsolete PCs into thin clients. It contains a full Linux Graphical Operating System (with similar functionality to Windows) as well as a suite of Open Source Office Applications.

Hardware Platform: Hubworx Integrated Appliance software is also available pre-installed on a powerful hardware platform for those who wish to skip the initial installation and configuration steps.

About Hubworx

Founded in 2001, Hubworx develops powerful open source based business solutions and consults on how to integrate Open Source solutions into the enterprise. Clients include IBM, Scottish Enterprise, the European Medical Evaluation Agency, Scottish Agricultural College and Athlone Institute of Technology.

Contact James Murray for more information on: jmurray@hubworx.com or +44 (0)845 838 2250 x106. Alternatively visit our website at www.hubworx.com.

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