C.A. Short Commits to Quality and Receives ISO 9001:2000 Certification

C.A. Short has officially announced it has received ISO 9001:2000 Certification. ISO 9001:2000 Certification strongly supports C.A. Short's long-standing commitment to quality by focusing on continually raising and exceeding customer expectations with the most efficient and highest quality products and services in the employee recognition industry.

Charlotte, NC (PRWEB) September 11, 2005 -- C.A. Short Company (www.cashort.com), an innovative employee recognition company, is proud to announce today, it has received ISO 9001:2000 certification.

ISO, International Organization for Standardization, is a network of national quality standards instituted by 153 countries based on the implementation of specific quality procedures and processes and is maintained by a demonstrated commitment to quality improvement.

At the core of ISO 9001:2000 are the principles of customer focus, leadership within the industry, supplier relationships and the involvement of employees and management in developing and continuously updating a process approach to rectifying issues.

The quality assurance that ISO 9001:2000 certification represents strongly supports C.A. Shorts long-standing vision and commitment to quality by focusing on continually raising and exceeding customer expectations with the most efficient and highest quality products and services in the employee recognition industry.

C.A. Short is proud of the prestigious achievement, but knows that ISO 9001:2000 certification is just one step in the ongoing desire to deliver the best, most innovative services possible.

ISO certification will add significantly to our credibility nationally and internationally," said C.A. Short Company President, Chuck Davis. But this is only the beginning. We will continue to improve the quality of our services and systems to increase our customers' satisfaction and maintain our position as the highest quality employee recognition company in the industry," Davis added.

C.A. Shorts commitment to provide quality programs and on-time delivery performance is unsurpassed. C.A. Short currently maintains an impressive on-time delivery record of 99.4% and a return rate of less than 1%. But as Davis adds, "The ultimate measurement of C.A. Shorts quality is how well we exceed our customers expectations."

C.A. Shorts emphasis on meeting and exceeding customer expectations in all aspects of the business is outlined in its Quality Management System Manual.

About C.A. Short

Established in 1937, C.A. Short Company (www.cashort.com) is a leading employee recognition company providing Years of Service Awards, Safety Incentives, Performance Recognition, and Holiday Gift Programs to a wide range of corporate customers. Quality is a primary focus and the foundation of C.A. Shorts culture. Each member of the management team is responsible for developing, promoting and maintaining high quality standards within his or her areas of responsibility. Departmental managers constantly measure quality at each step of the administration and order fulfillment process. In addition, C.A. Short has company-wide quality training programs for new associates and continuous improvement training for veteran associates.

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