
ZyDoc Medical Transcription Provides Customized Transcription Workflow Solution for Consolidated Services Group (CSG) ZyDoc Medical Transcription announced today that it has signed a contract to provide customized web-based transcription services for Consolidated Services Group (CSG), an industry leader in medical claims management in New Jersey, Pennsylvania, and New England. Hauppauge, NY (PRWEB) September 9, 2009 ZyDoc Medical Transcription announced today that it has signed a contract to provide web-based transcription services for Consolidated Services Group (CSG), a leading medical claims management company headquartered in Pennsylvania, with offices in New Jersey and Connecticut. ZyDoc's customized workflow solution for CSG solved their challenge of providing their customers with fast and accurate web-based medical transcriptions of Medical Director Reviews. Under the terms of the contract, ZyDoc provides a full range of customized e-transcription services for CSG. These services include the design, programming, training, and support for the technical infrastructure as it relates to dictation and transcription for independent medical evaluations in all medical specialties. With the CSG contract, ZyDoc continues to expand its web-based service offerings to large and mid-sized organizations that require a customized enterprise-level transcription solution integrated with other systems. The web-based, workflow-enhanced enterprise platform is secure, robust, scalable and accessible from multiple locations and dictating authors, and handles documents with data merge, audio and transcription. "We are pleased that CSG has selected ZyDoc's award-winning web-based platform to meet CSG's medical transcription service needs," states James M. Maisel, M.D., Chairman of ZyDoc. "Our technical team has done an outstanding job of analyzing CSG's requirements and providing a customized transcription workflow solution including the design, programming and interface with MEDLOGIX®, CSG's proprietary Medical Utilization Management software system. CSG is now able to monitor all of their Medical Advisors work in real time with ZyDoc's web-based TrackDoc job-tracking system and automatically reinsert these notes into their MEDLOGIX® system as we have done with numerous EMR systems." "ZyDoc has done a remarkable job of accurately assessing our needs and designing a customized application to meet our business requirements," states John Miller, RN, BA, CPUM, Senior Vice President/Utilization Management Officer for Consolidated Services Group, Inc. "ZyDoc was able to support our transcription needs immediately. With the help of a rapid prototype and their suggested solutions based on our requirements, we were quickly able to finalize our workflow and interface solutions. ZyDoc delivered this in record time and continued to work with us on training and support. Their transcription work has been on time and excellent in quality. In combination with our MEDLOGIX® system, we can now offer our customers a more effective service solution." About ZyDoc Medical Transcription
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