The Phelon Group Selected to Speak on Customer Relationship Programs at eComXpo

Phelon Group Executives Will Speak To More Than 3,000 Attendees of Largest Online Virtual Tradeshow

(PRWEB) October 6, 2005 -- The Phelon Group has been selected to speak on customer relationship programs at eComXpo Phelon Group Executives and will speak to more than 3,000 attendees of largest online virtual tradeshow.

Who:

Steven Nicks, partner, and Dianna Sadlouskos, principal, of The Phelon Group, a strategic consultancy that creates and supports customer programs and initiatives for enterprise technology firms, will join more than 100 industry luminaries speaking at eComXpo, the three-day, completely virtual online tradeshow for eCommerce marketers, networks, etailers, agencies and advertisers.

What:

Steven Nicks, will present “Six Steps to a Measurable (and Strategic) Customer Program" and Dianna Sadlouskos will discuss how "It takes a Village to Build a Winning Customer Relationship.”

When:

Steven Nicks will give his live presentation on Thursday, October 6, at 3:30pm CST.

Dianna Sadlouskos will give her live presentation on Friday, October 7, at 11:00am CST.

Both presentations will be archived and accessible to participants for 90 days.

How:

As a virtual tradeshow, participants can register to attend eComXpo at www.ecomxpo.com. All presentations may be viewed at their scheduled time with live interactive Q&A or "on-demand" 24/7 throughout the show after the first-run. Full Show + 90 Day Presentation Archive attendees may view the presentations for up to 90-days after the conference.

In addition to attending educational sessions, eComXpo online attendees will be able to network with thousands of professionals, “hang-out” in the virtual lounge, join forums, and visit and interact with eCommerce industry exhibitors.

About Steven Nicks:

Steven is a founding partner of The Phelon Group and leads the firm’s operations and service delivery. With more than 15 years of proven experience in strategy, CRM, project management and large-scale enterprise implementations, Steven brings a strong consulting background and a unique blend of innovation, strategic thinking and the ability to understand technology from both a business and technical perspective. Steven honed his consulting expertise at PricewaterhouseCoopers and Ernst & Young, and also served in senior marketing management and operations for eAssist Global Solutions and 3M Europe.

About Dianna Sadlouskos:

Dianna brings to The Phelon Group more than 20 years of experience helping public and private sector organizations optimize performance through a holistic approach to internal and external reform. Dianna developed a strong background in strategic change and organizational process and design as a Principal Consultant at IBM Business Consulting (formerly PricewaterhouseCoopers Consulting). Most recently she worked in enterprise solution sales with Microsoft Corporation where she led strategy development, execution and sales of their e-learning solution. Dianna is a published author and has also presented at conferences on e-learning, strategic change and reference program management.

About The Phelon Group:

The Phelon Group is a strategic consultancy that has established itself as a major force in the creation of mutually beneficial customer relationship programs and initiatives. Its work helps enterprise technology companies better understand and monetize customer relationships for high-impact marketing and positive word-of-mouth, for increased revenue streams and faster sales cycles, and for a competitive edge in the marketplace. Since its founding in 2002, The Phelon Group has conducted successful projects and engagements for leading enterprise solution providers such as Adobe, Hewlett Packard, EDS, Amdocs and EMC Corporation. For more information, please visit www.phelongroup.com.

About eComXpo:

eComXpo, the first virtual, online tradeshow and conference for the eCommerce marketer, debuted its first show in February 2005. The next show is scheduled for October 6 – 8, 2005, accessible from the convenience of any home or office PC. Over 200 exhibitors, sponsors, and presenters will be networking with over 3,000 attendees, completely online. eComXpo eliminates the hassle and expense of traditional trade show exhibiting, speaking and attendance. Registration and information is available at www.eComXpo.com.

Media Contact:

Erika Powelson

Powelson Communications

831-424-1811

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