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Top 10 List of Customer Focused Companies Announced by Total Marketing Solutions, Inc. A select group of companies know their customers and visitors. They develop a positive relationship with both groups. Higer sales, profits and loyalty are the result. Tampa Bay, FL (PRWEB) November 29, 2005 -- Total Marketing Solutions, Inc. announces the Top 10 List of Customer Focused Companies.
Behind each dollar of revenue is a person. This person has a name and a reason for taking the time to visit and make a buying decision. When a person says "I'll Take It". business owners should applaud. While that may not be practical in many situations, knowing who that person is and being able to invite them back to your businss is not only practical but is a requirement for long term success. Knowing your customer and communicating with them, takes some work. However, that effort has a high return on investment.
There are a select few companies that focus on what their customer want and how to exceed the expectations of those customers. In return, they are rewarded with people "showing up", raising their hand and voting "yes!" with their wallets.
The best example out of thousands of companies reviewed is a car wash. Jeff Pawlik, owner of Caribbean Car Wash and Spa (http://www.carwashandspa.com), has been educating his customers on taking care of their vehicles plus giving them rewards in recognition of their loyalty.
Everyone should duplicate Jeff's customer recognition model. Other larger companies like Duluth Trading Company and Southwest Airlines are doing a great job and they are included on our list which can be found at http://www.localretailmarketing.com/Top_10_List.html
Steve Pohlit, Business Consultant, is the President of Total Marketing Solutions, Inc. Total Marketing Solutions is now completely focused on the Local Retail Marketing program. This takes direct response marketing to an individual at a personal level. For more information, please visit http://www.localretailmarketing.com
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