phpkb - A Knowledge Base Management System to Create & Manage a Complete Customer Support Helpdesk

phpkb is a PHP and MySQL powered knowledge base management system that allows users to easily create and maintain a FAQ, documentation system, or complete support knowledge base. With Hundreds of options, phpkb is easy to install and customize

(PRWEB) February 10, 2006

Chadha Software Technologies has released "phpkb", the complete Knowledge Base Management System and FAQ Builder script developed entirely in PHP with MySQL Database.

phpkb Professional 1.0 is an extremely affordable FAQ builder and Knowledge Base Script that allows you to manage knowledgebase content so that you can run a complete online help desk solution with unlimited categories and subcategories. User Features includes Browse Categories (browse titles and descriptions), Search Articles (search by keyword and/or category), View articles by Most Popular, Most Viewed, Last 10 Articles, Main Featured Articles, Print Article and Options like Email Article To Friend, Save Article, Export Article to PDF and MS Word Formats, Talk about Article by adding your comments, Rate Articles Helpful (yes or no) etc. With Hundreds of options, phpkb professional is a complete article dashboard that is easy to install and customize.

phpkb is a PHP and MySQL powered knowledge base management system that allows users to easily create and maintain a FAQ, documentation system, or complete support knowledge base. It features unlimited articles, (sub) categories, file attachments, article comments, ratings, full-text search, related articles, and WYSIWYG editor. Advanced features include the ability to Approve or Un-Approve articles, Create, Edit and Organize FAQ Articles. Create and Organize Unlimited Categories, Manage User Comments, Manage User Submitted Questions, Manage Knowledge Base Settings, Manage File attachments, Manage User Accounts, Check/Uncheck various Knowledge Base options and settings from complete Web-based Administration Control Panel.

Improve your customer care, instantly! With phpkb knowledge base software, you can add a powerful, searchable knowledge base to your site in minutes and help your customers help themselves. Increase productivity while saving time and resources. Create unlimited categories, and manage all your frequently asked questions and knowledge base entries with ease. It can be easily installed via a 3 step built-in installation wizard that guides you to install and setting up "phpkb knowledge base software" on your web server.

Features include but not limited to:

1. Unlimited questions and categories

2. WYSIWYG HTML Editor

3. File Attachments

4. User Feedback Section

5. Customizable Design

6. Article Rating

7. User Commenting

8. Automatically finds Related Articles

9. Printable Articles

10. Full Text Search

11. Powerful Administration Control Panel

12. Multiple Administrator Accounts

13. Top 10 Questions

14. Latest 5 Questions

15. Cross Browser Compatibility

16. Email Article to Friend

17. Bookmark Article

18. Export Article to MS Word Format

19. Export Article to PDF File

20. RSS XML Feeds for Categories

21. Visitor/User Comments

22. Voting for each article - Ability for the users to rate an article for its helpfulness & relevance on a scale on 1 to 5

23. Voting Statistics as color progress bar

24. Category Descriptions

25. Extremely easy to use

& many more features.

Visit http://www.knowledgebase-script.com and see why smart webmasters use phpkb knowledge base script on web sites to help their customers, help themselves. Having a 24/7 customer support help desk has never been easier. Check out Free Online Demo at http://www.knowledgebase-script.com/demo/

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