Want more business? Get the whole organization and every one of your employees to think like your customers!

Plano based Management Consulting firm, The Menon Group, announced a new service offering: Customer Focused Strategies (TM). This service will help small and medium businesses identify, develop and execute customer focused strategies and rally the entire organization towards a customer centric vision.

FOR IMMEDIATE RELEASE

CONTACT:

Dr. Raj P. Menon

The Menon Group, Inc.

3401 Custer Road

Suite 157

Plano, TX 75023-7552

Phone: 972-758-7500

Email: Raj@TheMenonGroup.com

Web site: www.TheMenonGroup.com

Management Consulting firm The Menon Group announces new service: Customer Focused Strategies (TM)

Plano, Texas--March 16, 2002--Plano based Management Consulting firm, The Menon Group, announced a new service offering: Customer Focused Strategies (TM). This service will help small and medium businesses identify, develop and execute customer focused strategies and rally the entire organization towards a customer centric vision.

According to Dr. Raj Menon, Managing Partner of The Menon Group, Inc., "Our mission is to help our clients develop and execute 'Customer Focused Strategies' which incorporate their customers' perspectives, help them build deeper, and more personalized customer relationships, and, to enable our clients to achieve successful growth and profitability."

"A customer centric vision from the very top management is the key. You have to think like your customer. This is difficult because each customer is unique. Most references to the term 'Customer Relationship Management' or CRM cover only one piece of the whole pie, and implementing CRM software is even a smaller fraction of the whole solution," continued Dr. Menon.

For additional information please visit: http://www.TheMenonGroup.com or email Dr. Menon at Raj@TheMenonGroup.com

# # #