BellSouth Names NOVO 1 Top Outbound Telemarketing Vendor for 2005

NOVO 1 Center in Laurel, Maryland, named “2005 Partner of the Year” for excellence in business-to-business telecom marketing

Waukesha, Wisconsin (PRWEB) March 27, 2006 -- NOVO 1, Inc., announced today that BellSouth has awarded the Waukesha, Wisconsin-based marketing services company its prestigious “2005 Partner of the Year Award” for profitable and quality-conscious telecommunications marketing programs.

“Striving to be number one in competition among our peers makes us work harder and smarter,” said CEO George Dalton. “However, when a client such as BellSouth says you’re special, every potential client knows without question that its our employees who are the best at establishing new standards for success and performing at the highest levels.”

Since 1998, the NOVO 1 Laurel, MD, business unit has captured dozens of marketing excellence and innovative business practices awards. It is one of the nation’s premier direct marketing resources for telecom, wireless, Voice Over Internet Protocol (VOIP), and broadband products and services. Based on the consistent performance of the NOVO 1 Laurel team, Customer Inte@ction Solutions magazine, the voice of the industry, has awarded NOVO 1 seven (7) consecutive MVP Quality Awards for teleservices excellence.

Originally receiving the BellSouth Rookie Vendor of the Year Award in 2003, NOVO 1 continued to demonstrate performance that went beyond peer-to-peer recognition. In addition to the “Partner of the Year” award in 2005, NOVO 1 also earned the following BellSouth recognition and awards:

·Number 1 Outbound DSL Sales Award

·Outbound Telemarketing (OTM) Vendor of the Year,

·“Who’s Going to Vegas Trip” (Awarded for being the #1 OTM Vendor of the Quarter -- the only vendor to achieve 125% of the client’s objective year to date.

The NOVO 1 Laurel, MD, business unit specializes exclusively in high tech outbound telemarketing. Unit CEO Scott Kleinknecht said, “We decided a long time ago that the best way to serve our clients was to be the best at one thing. That’s our business plan.”

NOVO 1, Inc., is a multi-faceted direct marketing company with headquarters in Waukesha, Wisconsin. Business operations of NOVO 1 include customized market research and analysis, direct mail design with in-house digital production and processing, inbound and outbound customer contact centers and on-line customer service systems integrated with print-on-demand and fulfillment operations

With U.S. direct marketing revenues of approximately $70 million, the company is positioned among the Top 20 U.S. Direct Marketing firms and ranks among the Top 50 U.S. Teleservices companies. As a provider of one-to-one communication services to over four hundred clients in business-to-business, business-to-consumer and non-profit organizations, NOVO 1 helps expand their customer relationships and increase sales per customer.

The NOVO 1 Laurel, MD, business unit directly serving BellSouth and other leading companies focuses on high-tech business-to-business and business-to-consumer outbound teleservices, including digital broadband products and services, energy, local and long distance, paging, telephone sets, DSL, T-1s, T-3s, and calling and term plans. NOVO 1 operations are located in Flagstaff, AZ; Altamonte Springs, FL; Boise, ID; DeKalb and Oak Brook, IL; Laurel and Rockville, MD; Billings, Glendive and Havre, MT; Williston, ND; Bethlehem, PA; Dallas and Fort Worth, TX; Lindon, UT; and, Milwaukee and Waukesha, WI.

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