Your Mother Will Never Ask You For Computer Help Again

Sunflower Network introduces the world’s first Instant Service Network™, providing fast, friendly computer help. Frustrated computer users finally have a way to instantly get help with their computers – at a price of their own choosing. Sunflower Network connects people with computer experts - through text chat, voice, and screen sharing - for fast, easy resolution of computer problems.

Lexington, MA (PRWEB) May 25, 2006 –- Frustrated computer users finally have a place to get fast, friendly help for their computer problems. Sunflower Network announces the Preview launch of the Instant Service Network™, a place where people who need help with their computers are instantly connected with computer experts, providing immediate problem resolution. Through the use of telephone, text chat, and screen sharing – all safe and secure for customers – Sunflower Network’s agents can quickly and easily solve computer problems, at a price of the customer’s choosing.

Computers are complex and difficult to use, and can be very frustrating – especially for newer users. People are also unsure about how to eliminate spyware, avoid viruses, and generally stay safe online. Currently, people face long wait times from software vendors, pay for expensive onsite service, or struggle alone until a friend or family member is available to help. Now, with Sunflower Network, they can instantly get the help they need at a fair price.

“First and foremost, we created Sunflower Network to help people,” stated Jason Anders, Sunflower Network founder. “Millions of people face daily frustration with their computers, and we saw a way to give them instant and inexpensive relief. Computers are wonderful tools for creativity and communication, and it’s a shame that so many people struggle with them. Our goal is to eliminate this frustration.”

Feedback from Sunflower Network’s early customers has been positive and encouraging, with many expressing enthusiasm and appreciation for the service: “Sunflower Network saved me a lot time and frustration – instead of waiting on hold with the cable company, the agent fixed my email problem in just a few minutes.” Another customer was also appreciative: “I was unable to successfully burn a DVD, until the Sunflower Network agent quickly and easily walked me through the process. He stayed on the phone with me until it was completely finished, making sure it worked…great customer service.” Agents are available to provide online computer help, in areas as diverse as configuring email, help burning DVDs or CDs, and general technical support.

Sunflower Network is now available as a Preview service at http://www.sunflowernetwork.com , offering instant computer help in just a few simple steps. Users begin by typing in a brief description of their computer problem, choosing how much they’re willing to pay to have it resolved, and clicking “Get Help”. An alert is instantly sent out to all available Sunflower Network agents. In less than one minute, users begin to see responses from interested agents. Users choose an agent to help them, based on an agent’s rating and experience. The user and the selected agent are connected by text chat, telephone, and secure screen sharing, for rapid and efficient problem resolution. Once the agent has solved the problem, the customer rates the agent and pays for the help session.

About Sunflower Network

Sunflower Network’s mission is to provide people with fast, friendly, and inexpensive help for their computer problems, over the Internet. By connecting people who need help with those who can provide it, Sunflower Network eliminates computer frustration, and helps people make the most of their computers. For more information, visit http://www.sunflowernetwork.com

Contact:

Jason Anders

Sunflower Network, LLC

1-888-807-5931

http://www.sunflowernetwork.com

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