Charter Software Submits First Online Dealer Warranty Claim to Ariens via DealerWin Warranty Module

Charter Software announces the first live online warranty claim submission from their DealerWin™ Warranty Module to Ariens. Charter Software is the business system vendor to submit live warranty claims utilizing the OPEI standard.

Littleton, CO (PRWEB) October 1, 2006 -- Charter Software announces the first live online warranty claim submission from their DealerWin™ Warranty Module to Ariens. The system’s process adheres to the OPEI web service standard established by the OPEI E-Commerce Committee to increase the efficiency of the how the dealer network communicates with its suppliers. Charter Software is the business system vendor to submit live warranty claims utilizing the OPEI standard.

Many dealers manually prepare warranty claim forms or key the warranty claims directly into manufacturer’s web sites. These processes are both time consuming and susceptible to data entry errors. Now, using the OPEI standard, the transmission of a dealer’s warranty information and the response they receive from the manufacturer can occur within seconds.

"We are excited that our DealerWin™ product is successfully submitting warranty claims using the OPEI standard," said Anne Salemo, president of Charter Software Inc. "This is a huge step for the OPE industry. It streamlines development time for software companies and saves the dealer hours in processing warranty claims by eliminating the need to re-key data. Via one screen in our business system, a dealer can submit to Ariens and any other manufacturer that supports the OPEI standard and receive instant acknowledgement."

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