Revealed: Top Five Characteristics of a Great Web Hosting Company

They say that customers with a bad service experience will tell everybody they know about that negative experience, yet the ones who have had a great experience won't tell quite as many people. One popular web hosting review website allows customers to share their great consumer stories. In collecting these positive reviews, this website has revealed the top 5 characteristics of a good web hosting company!

Chicago, IL (PRWeb) December 12, 2006 -- Finally the top five characteristics of a great web hosting company have been revealed! The findings are the result of a study into a selection of customer reviews posted on independent web hosting review website, Ratemyhost.com.

The study, which was conducted recently by Ratemyhost.com, took into consideration a selection of positive customer reviews relating to web hosting providers around the world. The results of the research clearly indicate what makes a good web hosting company.

"The number one thing that customers love about good web hosting companies is their ability to provide reliable, 24/7 customer support," says Ratemyhost.com Director, Mark Choi. "The great majority of good reviews focus on this element specifically."

Coming in at a close second in the good characteristic list is a web hosting company's reliability in terms of up time. Customers clearly want service and reliability when it comes to their hosting needs.

The third, fourth and fifth characteristics are of virtually equal in importance to the customers in the study who provided positive reviews on Ratemyhost.com.

The third factor customers believe makes for a great web hosting experience is a company's ability to provide friendly, responsive and honest customer service, in relation to non-technical issues, such as accounts and sales. Coming in as the fourth positive factor for a web hosting provider is its speedy service, and at five is a company's provision of features in the hosting packages it sells.

"These days with so much competition in the world of web hosting, there isn't a single web hosting company that can afford to neglect the needs of their customers," says Mr. Choi. "Thanks to objective reviews, consumers can make informed decisions, and web hosting companies can also see the reviews as opportunities to improve on their business offering."

To read the many web hosting reviews at Ratemyhost.com or post your own, simply visit www.ratemyhost.com.

About Ratemyhost.com

Ratemyhost.com is the internet's newest source for the most objective customer reviews on internet hosting companies worldwide! Instead of spending hours researching individual hosting companies, you can now refer to one website with real-life customer feedback! Ratemyhost.com allows consumers everywhere the opportunity to access customer reviews, which will help them make informed decisions regarding which web hosting company to do business with.

Contact:

Mark Choi - Director

Ratemyhost.com

www.ratemyhost.com

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