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Learn.com Announces the Release of Mentor for Microsoft Windows Vista and Office 2007 Learn.com®, the leader in on-demand workforce development and productivity, announced today that Mentor® on-demand help desk technology is now available for Microsoft's newest products, Windows Vista® and Office® 2007. Try Mentor for Microsoft Office free at www.TheAnswerCenter.com SUNRISE, FL (PRWeb) February 3, 2007 -- Learn.com®, the leader in on-demand workforce development and productivity, announced today that Mentor® on-demand help desk technology is now available for Microsoft's newest products, Windows Vista® and Office® 2007. Try Mentor for Microsoft Office free at www.TheAnswerCenter.com
"To help employees fully utilize and best incorporate Microsoft Windows Vista and Office 2007's capabilities into their everyday activities and job functions, they need to fully understand the power behind the new software. Thanks to our Mentor on-demand help desk technology, this can be done without training, missing work, or even interrupting workflow. Mentor is embedded within the Microsoft applications and is accessed directly at the point of need. Mentor has been making end users more successful for over a decade and has been installed on over 8 million desktops, said JW Ray, Chief Operating Officer of Learn.com.
"Learn.com prides itself on cutting-edge and relevant technology, which is why we follow the release dates of our partners so closely," said David Swenson, Senior Vice President of Collaboration and Content Development at Learn.com. "Microsoft's new dynamic technology in combination with Learn.com's on-demand and proven workforce development and productivity solutions will empower end users to work more efficiently while they learn the new Windows and Office software on-demand thus significantly decreasing calls to technical support. The result is lower IT management costs and increased worker productivity. Mentor pays for itself by delivering a positive ROI within the first six months of deployment. Over the last 13 years, Mentor has been proven to shorten deployment time for new applications, accelerate end-user adoption and assimilation, and reduce help desk calls by up to 45%," added Swenson.
Proven performance:
DuPont estimates its Mentor eliminated 500 help desk calls per week for a savings of approximately $750,000 a year. Pitney Bowes used a Mentor for the rollout of a major desktop application upgrade, and found the volume of help desk requests were reduced by over 2,000 calls per week initially following the upgrade. By conservative estimates, they saved over $50,000 per week. A large U.S. computer manufacturer recently deployed a custom Mentor performance support system for its knowledge management system upgrade. The company found that help desk calls were 35% below their predictions, based on experiences with similar upgrades.
About Learn.com Learn.com® is the leader in on-demand workforce development and productivity with more than 50 million end users around the globe. Our broad suite of on-demand solutions will fully automate the entire employee life cycle from pre-hire to retire™ within any organization. Learn.com's unwavering commitment to understanding client needs, goals and objectives allows us to partner together to increase business and employee performance. The Learn.com family of solutions includes the award-winning LearnCenter® talent management suite, the WebRoom™ collaboration suite, the CourseMaker® Studio authoring tool, Mentor® EPSS and the 1,100 title Learn2® online course library.
For more information please visit www.learn.com or call 954-233-4000
Learn.com, its logo, LearnCenter, CourseMaker Studio, Mentor and Learn2 are registered trademarks of Learn.com. All other trademarks are respectfully acknowledged.
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