Customer Relationship Management Experts Share New White Papers at CRMToday.com

CRMToday.com has recently posted two new white papers for businesses researching customer relationship management (CRM) solutions: "CRM Solutions: What a Small Business Should Look For" and "Pivotal CRM: Empowering the Mobile Enterprise." Visitors can also fill out a simple online form to determine the type of CRM their business needs and receive immediate name-brand customer relationship management product recommendations. CRM is a key factor in the success of small businesses and large corporations.

(PRWEB) May 14, 2007 -- Two new downloadable white papers are now available on CRMToday.com. New white papers include "CRM Solutions: What a Small Business Should Look For" and "Pivotal CRM: Empowering the Mobile Enterprise" (http://www.crm2day.com/crm_white_papers/). CRMToday.com, a business-to-business online resource, helps businesses of all sizes find the best customer relationship management (CRM) solutions for them. Visitors can also fill out an online form and get immediate, individualized recommendations for CRM software that would fit their business needs.

"Some companies can boost profits by almost 100 percent by retaining 5 percent more of their customers," according to the Harvard Business Review as cited in the whitepaper, "CRM Solutions: What a Small Business Should Look For." Contact management and customer relationship management software can make it simpler to effectively retain customers (http://www.crm2day.com/library/50399.php).

The second white paper, "Pivotal CRM: Empowering the Mobile Enterprise," describes the difficulty of effective contact management and CRM for mobile enterprises. "The complexity and expense involved in keeping data, application upgrades and customizations synchronized with database replicas distributed across WANs, LANs, and mobile clients has become one of the critical factors in evaluating a mobile CRM solution" (http://www.crm2day.com/library/50403.php).

CRMToday.com provides professional CRM-related white papers, articles, case studies, presentations, research reports and other resources. The site also offers individualized software recommendations for businesses concerned with improving their contact management or customer relationship management activities.

CRMToday.com provides business information, resources and interactive tools that help companies improve their customer relationship management. Expert advice from industry professionals, company profiles and other features make it easy for businesses to learn more about how customer relationships can shape a company's consumer loyalty.

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