Range Renews More Than 30 Client Accounts for Search Marketing Services

Industry-leading customer service and employee satisfaction facilitates 94% client renewal rate

Fort Worth, TX (PRWEB) June 18, 2007 -- Range Online Media, a leading search marketing agency specializing in the integration of paid search marketing (http://www.rangeonlinemedia.com), search engine optimization and online media strategy, announced today that more than 30 of its marquee clients have renewed their contracts for the 2007 fiscal year. The newly-renewed client list accounts for a 94% client retention rate for FY 2007 and includes companies like Accor North America, American Greetings, Bergdorf Goodman, Burberry, Cole Haan, CompUSA, Education Connection, Johnston & Murphy, Journeys, Neiman Marcus, Nike, Pier 1, Rasmussen College, Reliant Energy, Sharper Image, Sherman's Travel, The Sundance Channel, Toshiba, and Wyndham Hotels & Resorts.

"We came to Range initially because of their proven results and their individual approach to each client's account," said Mike Chorazak, Direct Marketing Manager for Nike, Inc. "We have continued to renew our contract, not only because of the revenue they generate for us, but because their service is outstanding. The face-to-face time and attentiveness of our Range team has been consistently above what I've experienced in this industry."

Natalie Pietrzykowski, Internet Marketing Manager for The Sharper Image, agreed: "Our account team at Range is dependable and proactive. We expect a high-level of service and a custom approach to managing our account, and Range has continually delivered."

Jupiter Research's Search Engine Marketing Agency (http://www.rangeonlinemedia.com) Constellation Report for 2006, confirmed Range Online Media's commitment to customer service by stating that, "Range Online Media receives the highest average client satisfaction rating in the constellation… Range Online Media adopts an extremely individualized approach to each client's campaign, using employees' knowledge and experience to build customized campaigns for clients." This is the fourth consecutive year that Range received the highest average client approval rating in the industry, according to Jupiter Research.

"I attribute our recognized service and our continued growth to our teams and their knowledge of search and interactive marketing and its vital role in our clients' business," said Misty Locke, co-founder and president of Range Online Media. "They excel at combining our technology, the latest industry advancements and our clients' business needs to create a highly individualized and integrated strategy."

Range's high marks in customer retention and satisfaction are attributed in part to retaining 86% of its trained account executives over the past five years. While Range continues to expand, its experienced teams are expected to provide exceptional service, as well as model the Range service reputation for all new hires.

Locke ascribed her company's success to its employees' experience and satisfaction: "Client satisfaction is of paramount importance, but our employee satisfaction is vital to Range's success. Preserving Range's company culture is the key to keeping our account teams happy, and their satisfaction is vital to providing our clients with superior service."

Beyond client growth, Range has experienced tremendous employee growth over the past year. The company has increased the number of search and interactive marketing (http://www.rangeonlinemedia.com) professionals on the staff by 34 percent in the past year, and opened a new office on Madison Avenue in New York in April 2007. Range is continuing to hire throughout the country. Resumes can be submitted on the Range website at www.rangeonlinemedia.com.

ABOUT RANGE ONLINE MEDIA

Range, founded in 2001, is a leading search and interactive marketing agency that delivers high-yield results for Fortune 500 clients through comprehensive, online marketing services, including pay for placement, natural search optimization, online media placement, strategic planning, performance optimization and more.

Range created and employs the Strategic Results System (SRS), a suite of technologies that our account teams utilize to constantly optimize results and exceed client goals. Range has received OMMA and Adrian awards, was named Supplier of the Year by a Fortune 500 company and has generated more than $1 billion in online revenue through search.

We currently offer strategic leadership and campaign management services to companies including American Greetings, CompUSA, Hermès of Paris, Nike, Pier 1, The Sundance Channel, Toshiba, Wyndham Hotels & Resorts and many other smart clients. Range is headquartered in Texas and has offices in New York and California. Please visit our website at www.RangeOnlineMedia.com.

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