DON'T KNOW FROM DIAL TONE?

Taken for granted by most, it has become the lifes blood of the twenty-first century. In the key of 'A, it is used by savvy musicians to tune their instruments. Its sought after by modems, computers, alarm systems... even people. But what happens if you suddenly dont have it? Can you imagine MS Windows devoid of a start button?

Taken for granted by most, it has become the lifes blood of the twenty-first century. In the key of 'A, it is used by savvy musicians to tune their instruments. Its sought after by modems, computers, alarm systems... even people. But what happens if you suddenly dont have it? Can you imagine MS Windows devoid of a start button? Egad!!! We Central Office Switch Techs have an old saying, dial tone is magic, it works as long as you keep management away from it." But occasionally events do occur that cause those hated service interruptions.

For those that have prepared for war during a time of peace, commendations are in order! You already have a copy of the book with no peer" in todays telecommunications industry. Yes, Im talking about The Telephone Troubleshooting Desk Reference. Its author, C. Jonathan Lewis, drew on thousands of hours of help desk experience during his twenty-eight year career to document the eleven most common problems that cause service interruptions and what to do about them. Why reinvent the wheel when one can have access to a personal expert system" designed to sit conveniently underneath your phone? ... A resource chock full of money saving tips, tricks of the trade, and information you cant get anywhere else.

TABLE OF CONTENTS

PURPOSE

HOW TO USE THIS BOOK

1. No Dial Tone

2. Static And Noise

3. Cant Call

Choosing A Long Distance Carrier

4. Dead After Dialing

5. Reaching Wrong Numbers

6. Call Forward Doesnt Work

7. Call Waiting Doesnt Work

8. Incoming Calls In Error

9. Phantom Rings

10. Cutoffs During Conversation

11. Three Way Calling Not Working

AN ENDING

GLOSSARY

ABOUT THE AUTHOR

For those of you that would rather be prepared to eat the bear than have the bear eat you... Remember, knowledge is power! Visit the authors website at:

http://www.C-JonathanLewisAssoc.com/ ... Also available at Amazon.com.


Contact Information
C. Jonathan Lewis
C. Jonathan Lewis Associates
http://www.C-JonathanLewisAssoc.com
914 664 3641

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