Telemarketers Out - Technology In

Virtual Feedback has created a new non-intrusive" way for businesses to reach their customers. Virtual Feedback designed a website which enables companies to create their own virtual" feedback card in a matter of minutes, upload their logo and offer coupons as a way of instantly thanking their customers for their information.

Cincinnati OH (PRWEB) December 2, 2003---With the recent Do Not Call" list and Anti-Telemarketing laws now in place, businesses are left wondering how to reach customers.

For years businesses had the option of phoning their customers at home to offer new items or to ask their opinions about products recently purchased. After years of complaints, customers have finally put an end to their phones ringing at dinner time.

Other options for reaching a client were survey cards inserted into products or given to customers with their receipts in hopes they would fill them out and return them by mail. Many companies found few replies and the cost of printing and postage increasing every year.

Virtual Feedback has created a new non-intrusive" way for businesses to reach their customers. Virtual Feedback designed a website which enables companies to create their own virtual" feedback card in a matter of minutes, upload their logo and offer coupons as a way of instantly thanking their customers for their information.

The cost to maintain a feedback profile on Virtual Feedback is just a few dollars a day. Considerably less than the traditional marketing research," says Reyne Haines, founder of Virtual Feedback. Customers spend hours a day surfing the net whether it is reading the newspaper, shopping or emailing friends and family. Asking them for a few minutes of time to answer a few questions online isnt often declined."

Virtual Feedback allows the company to receive weekly logs of newly submitted feedback cards and design their own reply coupon which often prompts repeat business. To promote new business, a company may opt for a Virtual Feedback logo with their feedback rating. The feedback logo is then posted on the members website for visitors to view. According to Star Tribune, online sales between Thanksgiving and Christmas are expected to reach $12.2 billion this year which marks an increase of 42% from 2002. It is another way to build confidence with potential and existing customers.

Virtual Feedback has positioned themselves to be a leader in this new and innovative field of cyber feedback. The flexibility of changing information on your customer survey form really sets this method of data collection apart from currently available traditional methods," says Haines.

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Contact

Reyne Haines

(513)378-4985

Virtual Feedback

www.virtualfeedback.com