Durham, NC (PRWEB) August 31, 2010
WebPAX, the world’s first zero foot-print, client-free PACS, has received the highest performance score in a recent survey conducted by KLAS, a leading independent monitor of the quality and customer acceptance of commercially-available healthcare information technology products.
“We’re very excited considering the scores in the KLAS report are based on actual customer interviews,” said Brent Reed, Vice President of Marketing and Sales. “We received an overall score of 93.4%* .”
A few comments made by current WebPAX customers which are mentioned in the KLAS report** include:
“I honestly cannot remember the last time the system was down. HeartIT's 24/7 service includes remote monitoring of the system, so they might even be catching problems before they happen.” – WebPAX Customer
“I like the Web speed. I like that WebPAX is a Web browser and that it is fast. It is the only one we have that really works.” – WebPAX Customer
“We love the fact that the system is completely Web based and can be accessed from any computer using a traditional browser. It is extremely user friendly… If people know how to use a Web browser, then they can use this CPACS. Its capabilities are unbelievable. The software is so well thought out, and it costs about a tenth of what other systems cost.” – WebPAX Customer
“It’s clear that PACS customers demand a highly functional product which will deliver images quickly and easily,” said Clint Kawasaki, Director of Software Development. “However it’s also clear that they want exceptional technical support from their PACS vendors should any issues arise.”
“WebPAX stands out from PACS offered by other vendors, simply because we focus on the entire user experience. From users accessing images, to their interaction with our responsive technical support team, we want to ensure our customers are completely satisfied at every level,” said Brent Reed, Vice President of Marketing and Sales. “We look forward to maintaining positive relationships with our customers, and believe we’ll continue to receive outstanding reviews based on the exemplary service we provide.”
WebPAX has provided zero foot-print, web-based medical image management services for regional health care systems, large hospitals, private clinics as well as drug and device companies sponsoring multi-center clinical trials for over a decade. Worldwide, WebPAX systems currently provide secure web browser access to over 250 million medical images.
**“Cardiology IT: Has the Industry Missed a Beat?”, June 2010. KLAS Enterprises, LLC. All Rights Reserved. Products marked with an asterisk (*) do not meet the minimum KLAS Konfidence levels. http://www.KLASresearch.com