MISSION CRITICAL LINUX TO OFFER ITS SST REMOTE MANAGEMENT SOLUTION ON AN ASP SUBSCRIPTION BASIS

-- Unique Remote Monitoring Technology allows 24/7 access
to business-critical environments - -

Lowell, Massachusetts -August 15, 2000- Mission Critical Linux today announced that their cutting-edge SST (Secure Service Technology ) will be offered as an ASP service. SST, which securely harnesses the power of the Internet to provide real-time management of mission-critical environments, enables system administrators to remotely access their systems to perform all the necessary tasks to monitor, diagnose, and maintain their systems. The unique technology can be deployed on all major Linux distributions.

     SST, which is hosted by Mission Critical Linux, addresses the challenges faced by organizations needing an immediate and cost-effective resolution to system problems from remote sites. System administrators can now have access to their operating environments 24 hours a day from any Web-based browser. The patented technology also allows systems status to be monitored from a PalmÔ VII handheld. SST may be used to trigger customized alerts in response to system anomalies such as degraded performance or hardware errors. The alerts may be programmed to issue real-time notification to customers' centralized support staff. SST provides the ability for customers to integrate their existing diagnostic and management tools into this secure service infrastructure, delivering a total solution for remote management.
--more--

Using 128-bit encryption and VeriSign's digital certificates, SST provides the same high level of security that Fortune 1000 companies use today when transmitting the most sensitive data over the Internet. Furthermore, SST uses multilevel authentication and authorization to safeguard access to customers' environments. Customers maintain complete control over when their systems may be accessed, by whom and the privilege level granted. SST is deployed without requiring customers to open conduits through their corporate firewalls.

         "By enabling advanced remote systems monitoring without the hassle of acquiring additional infrastructure, SST as an ASP service is sure to offer piece of mind to both system administrators and those responsible for the corporate checkbook," said Dave Winchell, Chief Technology Officer at Mission Critical Linux.

         LifeLine, a web-based customer support system that complements SST, will be offered in the near future. LifeLine provides a turnkey solution for products and services companies to manage problem reporting and resolution round the clock.

         Pricing and Availability

Available in Q4 of this year, SST ASP user fees start at $100 per server for a two-seat license supporting up to 100 servers. In addition to these base prices, customers will be billed a small usage fee for individual sessions.

About Mission Critical Linux, Inc.
Mission Critical Linux provides the products, services, Open Source technologies, and expertise to ensure the success of enterprise Linux deployments. The Company's portfolio includes the leadership high-availability Convolo Cluster solutions based on Open Source Kimberlite technology pioneered by Mission Critical Linux; unique Web-enabled diagnostic and system management solutions; Linux kernel enhancements; advanced training; and deep engineering expertise across all major Linux distributions and heterogeneous software and hardware platforms. Headquartered in Lowell, Mass., Mission Critical Linux has offices around the world and can be reached at www.missioncriticallinux.com or at (877) 53LINUX or (978) 446-9166.             
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