Global Business Technology Services -- creating value to the customer

Global Business Technology Services, always aims to add value to its Customers.

GBTS offers software solutions and services to insurance, reinsurance, banking and other financial services companies worldwide. GBTS believes in partnering with its customer in their pursuit of excellence and progress.

The uniqueness of GBTS is the quality of its assets -- the people. The software professionals at GBTS are young and energetic. The average age of the software team is around 26 years. All the software professionals are experts in their technology area (mainframe or client-server or e-commerce) in addition to having insurance / financial services domain expertise. The Head of HR, Suri says" ... we believe in creating a vibrant organization preserving the values of professionalism and excellence. We believe in an open culture with lot of trust, knowledge sharing and customer focus".

One of the first lessons during the induction program for a new comer is on customer focus. GBTS strives to grow into a one-stop-shop fulfilling all the IT requirements of the global insurance and financial services sector. The benefits that GBTS offers to the customers are:
v   Niche focus in insurance / reinsurance / financial services sectors.
v   Expertise in offering software solutions and services in the niche areas.
v   End-to-end solution offering (one stop shop for) IT and IT Enabled Services
v   Scalable solutions to meet customers functionality and budgetary requirements.
v   Commitment to Quality (ISO 9000 & SEI-CMM) and performance.
v   Critical skill availability and considerable cost saving.

According to Murali Ram, Chief Marketing Officer at GBTS We believe that it is four times more difficult to get a new customer than retaining an existing one. We attach high priority to doing it right the first time".

GBTS is committed to excellence and customer satisfaction. Leveraging people and technology to achieve Quality, Reliability and Timeliness signify GBTS mission.

GBTS believes in creating value to its customers.

For more information, visit http://www.gbtsindia.com or write to info@gbtsindia.com