NETSUPPORT INC. LAUNCHES NETSUPPORT TCO" NETWORK ADMINISTRATION SOFTWARE FOR ENTERPRISE AND WORKGROUP ENVIRONMENTS

NetSupport TCO software provides as standard an array of robust features including hardware inventory, software inventory, software distribution and metering, license management, query-based enterprise and reporting, application management, internet monitoring, trace routing and more through an innovative and intuitive interface. NetSupport TCO, when paired with the optional NetSupport Manager software, provides fully integrated network administration and PC remote control help desk solutions for the corporate enterprise.

October 1, 2001 -- NetSupport Inc. announces the launch of NetSupport TCO, network administration software that facilitates central management of enterprise PCs in a coordinated, secure manner. NetSupport TCO provides a scalable and truly cost-effective asset management solution for enterprise and workgroup environments, built on NetSupport's proven reputation as a leading developer of helpdesk and desktop management solutions.

According to a study by Gartner Group, a networked PC costs up to $13,200 per node annually for hardware, software, support, administrative services and end-user operations. NetSupport TCO reduces total cost of ownership of networked PCs by enabling IT Managers to automatically monitor and manage enterprise hardware and software in real time directly from their desktops. NetSupport TCO enables corporations to establish and maintain control of networks in their enterprise or workgroup environments," stated Alastair Kingsley, CEO & President of NetSupport Inc. With NetSupport TCO, speed and scalability are key, these concepts apply from initial deployment through to report generation without the need for trained or certified operators, an enterprise can implement and deploy a centrally administered network management solution in a matter of hours."

NetSupport TCO provides as standard an array of robust features including hardware inventory, software inventory, software distribution and metering, license management, query-based enterprise and reporting, application management, internet monitoring, trace routing and more through an innovative and intuitive interface. NetSupport TCO, when paired with the optional NetSupport Manager, provides fully integrated network administration and PC remote control help desk solutions for the corporate enterprise.

About NetSupport Inc.
NetSupport Inc. is based in Atlanta, Georgia, with regional offices throughout North America and is a member of the United Kingdom based PCI Group of Companies, founded in 1989. Software products include NetSupport TCO, NetSupport Manager and NetSupport School - supporting Microsoft (NASDAQ: MSFT) and IBM (NYSE: IBM) operating systems. NetSupport Inc.s suite of products feature network administration, remote control and additional functions that provide for the management of PC networks, telecommuting, training, and teaching.

For more information about NetSupport products including how to become a NetSupport reseller, visit www.netsupport-inc.com or call 1-888-665-0808.

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