Censeo Corporation Introduces Web-based System to Assess Knowledge of Banking Products/Services

This release outlines Censeo Corporation's Knowledge Assessment Platform and its use in the retail and commercial banking industry.

Expanding its commitment to the retail banking industry, Censeo Corporation announces the release of the Knowledge Assessment Platform. The platform, designed to easily deliver a clients proprietary assessments via the web, plays a critical role in ensuring retail bank employees know their products/services and continuously remain up-to-date.    
There is no question that knowledge assessment plays a critical role in branch and call center employee development, but until now, it has been a labor-intensive process. We set out to make that process faster and easier," says Censeo President, Ron Gross. Through its flexibility, the platform enables users to quickly and easily deliver quizzes, tests, and assessments based on their banks products and services. The most notable strength of the platform is the robust reporting engine. In real time, leaders and trainers can generate a host of Adobe PDF reports that provide both individual results and group performance results.
As an ASP, Censeo provides financial service organizations with an attractive alternative to internal hosting. Offering a turnkey assessment solution is very important to us. With the Censeo team addressing 100% of the technical issues, our users are free to focus on the most important aspect of the process… ensuring bank employees possess the knowledge needed to attract and retain customers," remarks Gross.
Censeos mission is to help organizations maximize their investment in people by collecting, and then strategically using, assessment information. That information is used to increase the knowledgebase and productivity of the organization. For more information, contact Censeo Corporation, 668 N. Orlando Ave. Suite 210, Maitland, FL. Phone 407-645-1600, www.censeocorp.com.