(PRWEB) January 5, 2002
Over 90% of small business owners are letting money walk out the door of their business each and every day. Small businesses work hard to acquire new customers, yet most of them are missing an untapped source of sales that exists at their company. Studies have shown that it's easier to sell a customer
the second, third or fifteenth time than it is to sell them the first. And with each sale, your costs go down. You don't have to work so hard.
"When I ask small business owners what action they are taking to keep in touch with current customers, the answer is normally 'we don't,'" says small business consultant Denise O'Berry. They're missing a gold mine of opportunities to make easier sales and create a loyal following of customers that will return time and again."
Her free seminar, Make Your Customers Stick: The Secrets to Building Long Lasting Relationships, will be presented on January 31, 2002 from 2:00 to 3:00pm at Pasco Hernando Community College West Campus, Room C205-AB, 10230 Ridge Rd., New Port Richey. Key points from the seminar include:
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Small business expert Denise O'Berry of The Small Business Edge Corp. in Tampa, Fla. has over two decades of experience helping business people focus their efforts and cut the waste from inefficient business operations. Denise is a seasoned speaker, consultant and author of several booklets including 65 Winning Strategies for Small Business Owners.