Relatrix Releases new Hosted eService Solution for Small Businesses

Signup for eZANSWERS online now available. Relatrix announced the availability of it new eZANSWERS/Standard product. With the Standard version, small businesses can now signup and automatically setup their knowledgebase system online. This new, convenient method of provisioning enables a customer to become operational with eZANSWERS within hours of ordering.

Evergreen, Colorado, January 23, 2001 Relatrix announced the availability of it new eZANSWERS/Standard product. With the Standard version, small businesses can now signup and automatically setup their knowledgebase system online. This new, convenient method of provisioning enables a customer to become operational with eZANSWERS within hours of ordering.

The Standard Version of eZANSWERS combines a customized searchable knowledge base and email response management system that allows small companies to interact more effectively with their customers.

Mark Franke, President of Relatrix, said, By offering online procurement of our Standard version, small businesses are now able to see the benefits of improved customer loyalty and reducing support costs very quickly to signing up." Franke also noted, Since the software is hosted on our secured Windows2000 servers, the need for downloading and installing software is eliminated."

For companies that need more features and customizability, Relatrix offers eZANSWERS/Pro. The Pro version adds marketing features such as web-based customer surveys. It also provides more resources for a larger knowledgebase and monthly bandwidth allowance. The combination of the Standard and Pro versions allows Relatrix to address the needs of the widest possible range of businesses to enhance their online customer interactions.

About Relatrix

Relatrix is an application service provider that delivers Web-based Customer Service and Marketing solutions to small and mid-sized companies. In addition to rapid implementation of its own technology, Relatrix provides consulting and integration services for companies that are developing their eService and Internet Marketing strategies, or need to integrate with a range of in-house and 3rd party web applications. To learn more about Relatrix services, call 303-679-6499, or visit www.relatrix.com, or email for more information at info@relatrix.com.