Relatrix adds more Customers for its Web Customer Service Solution

Relatrix announced today their newest eZANSWERS customers, Cheap Joes Art Stuff and WebDecal.com. Both companies were previously using an alternative Web customer service system, but found Relatrix eZANSWERS to provide a more cost effective and manageable solution for their support needs. eZANSWERS software provides a customizable knowledge base along with email management to allow a companys customers access, at any time, to the information they need.

Relatrix would like to welcome their new customers.

Evergreen, Colorado, January 25, 2001. Relatrix announced today their newest eZANSWERS customers, Cheap Joes Art Stuff and WebDecal.com. Both companies were previously using an alternative Web customer service system, but found Relatrix eZANSWERS to provide a more cost effective and manageable solution for their support needs. eZANSWERS software provides a customizable knowledge base along with email management to allow a companys customers access, at any time, to the information they need.

Terry Henry, IT Director, of Cheap Joes is, very pleased with the outcome of the conversion to eZANSWERS for FAQ automation and email support." Henry also states, we have found Relatrix eZANSWERS software to meet all of our operational requirements and their team to be very responsive to our requests."

Linda Davis, President of WebDecal.com, has also found, the cost benefits of eZANSWERS
Have reassured the decision to switch to a different customer service solution." Davis explains, The self-service functionality of eZANSWERS means that our customer service representatives can focus on tougher questions, shortening the response time to the customers requests."

Through deployment of the eZANSWERS system, businesses can improve customer loyalty, increase revenue and reduce support costs. eZANSWERS can be operational and integrated with a companys website in a matter of hours, rather than weeks or months.

About Cheap Joes Art Stuff
Cheap Joes Art Stuff, Boone, N.C., (www.cheapjoes.com) provides economical, educational, and fast service for ordering a variety of art supplies online. Online services include a full downloadable catalog of art supplies, an artist chat room, and information about different types of artist media. For additional information regarding Cheap Joes Art Stuff, call 1-800-227-2788, or send email to info@cheapjoes.com

About WebDecal.com
WebDecal, Stone Ridge, NY., (www.webdecal.com) specializes in providing an easy and economical way to get exposure for your website address. A WebDecal on your vehicle can, for a one-time-only low cost, put your web address in front of people every time you drive your car. Larger businesses advertise this way. Now, with a WebDecal, you can too. Choose a font and letter size, personalize it with your own text. For more information about WebDecal, contact Linda Davis, 1-845-338-0501, or send email to support@webdecal.com

About Relatrix
Relatrix is an application service provider that delivers Web-based Customer Service and Marketing solutions to small and mid-sized companies. In addition to rapid implementation of its own technology, Relatrix provides consulting and integration services for companies that are developing their eService and Internet Marketing strategies, or need to integrate with a range of in-house and 3rd party web applications. To learn more about Relatrix services, call 303-679-6499, or visit www.relatrix.com, or email for more information at info@relatrix.com.
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