Toshiba Launches New Generation Stratagy Enterprise Server Release 3 Voice Processing Software and New Stratagy ES Model C1 Platform

Complete Integration With Toshibas New Strata® CTX Line of Digital Business Telephone Systems for Enhanced Performance and Flexibility

NEWS FROM TOSHIBA
TELECOMMUNICATION SYSTEMS DIVISION

For More Information Contact:            
   
Teri Bruno, TBPR
714-536-8407
teribruno@aol.com

JoAnn Moradshahi
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
949-583-3714
   
FOR IMMEDIATE RELEASE

Toshiba Launches New Generation
Stratagy Enterprise Server Release 3 Voice Processing Software
and New Stratagy ES Model C1 Platform

Complete Integration With Toshibas New Strata® CTX Line of Digital Business Telephone Systems for Enhanced Performance and Flexibility

IRVINE, Calif., February 5, 2002 -- Toshiba America Information Systems, Inc., Telecommunication Systems Division (Toshiba TSD) today announced the launch of two new voice processing solutions, Stratagy Enterprise Service (ES) Release 3 software and Toshibas most cost-effective Stratagy ES Model, the C1 Platform with Release 3 software. Both feature proprietary integration with Toshibas new Strata CTX® line of new-generation digital business telephone systems as well as Toshiba 3000-series digital telephones. (See release on Strata CTX product line, also announced today.)

Developed for Toshibas popular Stratagy ES Voice Processing System, which accommodates up to 96 ports of voice mail, Stratagy ES Release 3 Software delivers significant enhancements, including call handling, unified messaging, automated speech recognition, and text-to-speech capabilities. Toshibas new Stratagy ES Model C1 Platform is a completely new voice processing solution developed specifically to meet the needs of smaller system users requiring up to four ports of voice mail.

Whether users need a large voice mail system or a small one, Toshiba delivers a comprehensive and flexible system that integrates fully with their Toshiba telephone system," said Paul L. Wexler, executive vice president of Toshiba America Information Systems, Inc., in Irvine, Calif. Toshiba users dont have to sacrifice features or functionality to get the right-sized system. All of our Stratagy ES solutions deliver robust features that take advantage of the latest technology in a user-friendly format."

Proprietary Integration with Toshibas New Strata CTX Line of Products
Designed specifically for use with Toshibas new Strata CTX digital telephone systems, Stratagy Release 3 Software and Stratagy ES Model C1 Platform provide proprietary integration for comprehensive communication between the systems.

"Our systems are designed with complete compatibility and proprietary integration so everything works well together," said Michael E. Durance, vice president and general manager of Toshiba Telecommunication Systems Division. Voice mail is now an integral part of the workplace, and the new Toshiba voice processing solutions give users all the flexibility they need to manage and control their voice messaging, including unified messaging on their desktops and a visual presentation of their Stratagy ES message controls on their Strata CTX telephones LCD."

Integration with Toshiba Strata CTX and Digital LCD Telephones
Both Stratagy ES Release 3 and Stratagy ES Model C1 are fully integrated with Toshiba 3000-series and 2000-series LCD digital telephones, allowing feature display on the telephones Liquid Crystal Display (LCD) and message control using soft keys.

When used with the new Toshiba 3000-series digital telephones, many functions of the Stratagy ES voice mail system can be displayed on the digital telephones larger LCD and operated by soft keys, making it easier for users to operate certain features, such as Play, Reply, Pause, and Delete. Voice prompts still play over the handset should the user prefer to use them.

This proprietary integration also enables a Call Record" feature that allows the recording of telephone conversations directly into a Stratagy ES voice mailbox. This feature is useful for recording important conversations, such as tech support, customer service, and other technical calls.

Features also enabled with the system integration include Direct Transfer to Voice Mailbox" capability, which allows calls to be transferred directly to a users voice mailbox without waiting for the call to forward from the called partys telephone. This is particularly useful for transferring calls to voice mail boxes of employees who are not in the office, helping to prevent callers being bounced around before getting to the right voice mail box.

The new Strata CTX Voice Mail Conferencing" feature provides the ability of conference members to be able to record conference calls into Stratagy ES mailboxes. This feature enables the conference members to refer back to the saved conference call and play, fast forward or rewind to review important parts of the call. This feature also enables playback of voice messages to conference members, a useful feature when the conference relates to a customer support or technical issue.

Stratagy ES Release 3 Enhancements Improve User Experience
Release 3 software brings to Stratagy ES significant new enhancements for improved productivity and control of the voice processing system, including:

§   Automatic Speech Recognition (ASR) Automated Attendant -- New administration functions include the ability to create and manage synonyms for a users name, such as Jon" for Jonathan." There are also new options for assignment of a mailboxs ASR automated attendant privileges, including auto attendant transfer, user log-in and direct messaging.

§   Text-to-Speech Enhancements -- With Release 3, Stratagy ES unified messaging users can now forward and reply to email messages that have been read to them via text to speech. This feature greatly speeds up the process of replying to or forwarding messages.

Stratagy ES 3 Upgradability
All previously installed Stratagy ES systems may be upgraded to Release 3 software by an Authorized Toshiba Dealer.

This is great news for existing Strata DK and Stratagy ES customers who want to improve their voice messaging productivity by using our simple upgrade path," said Durance.

New Stratagy ES Platform Model C1 for up to Four Ports
Toshiba also announced the new Stratagy ES Model C1 platform today. Toshibas most cost-effective Stratagy ES model, the C1 platform is a smaller voice processing platform designed to meet the needs of customers requiring up to four ports of voice mail with a fully featured voice processing solution and the benefits of Strata CTX integration.

The new Stratagy ES Model C1 is offered with Toshibas new Strata CTX in three hardware and two software configurations, offering a choice that meets smaller customer requirements.

Pricing & Availability
Stratagy ES Release 3 software is now available from Authorized Toshiba Dealers. Also, available now, the Stratagy ES Model C1 is priced under $3000, excluding installation. To find an Authorized Toshiba Dealer in your area, visit the Toshiba website at www.telecom.toshiba.com.

About Toshiba America Information Systems, Inc.

Headquartered in Irvine, Calif., Toshiba America Information Systems, Inc. (TAIS) is comprised of multiple divisions that provide computer, communications and imaging products and services. Products include industry leading portable computers, PDAs, mobile computing accessories, communications and portable servers, storage subsystems,
cable modems, digital business telephone systems, voice-mail, digital cameras, security systems, and projectors. TAIS provides sales, marketing, services and manufacturing for its wide range of information products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation, which is a world leader in high technology and integrated manufacturing of electrical and electronic components, products and systems. Toshiba has global sales of over $50 billion and more than 300 subsidiaries and affiliates worldwide.

About Toshiba Telecommunication Systems Division
The Toshiba Telecommunication Systems Division markets the Strata CTX and Strata DK families of digital business telephone systems, Strata CS Communication Server, Stratagy voice processing systems, and Interactive Voice Response. For additional product information, contact Toshiba America Information Systems, Inc., Telecommunication Systems Division, 9740 Irvine Blvd., P.O. Box 19724, Irvine, CA 92618-1697, or visit the website at www.telecom.toshiba.com.

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