NuWorld Solutions Inc. Now Certified for HP OpenView Service Desk

NuWorld Solutions, Inc., a Denver-based enterprise management consulting firm, has become one of only a handful of area organizations certified to support Hewlett-Packard OpenView Service Desk. Enterprise Management Architect Michael Aubert achieved Service Desk certification Feb. 11, 2002.

DENVER -- NuWorld Solutions, Inc., a Denver-based enterprise management consulting firm, has become one of only a handful of area organizations certified to support Hewlett-Packard OpenView Service Desk. Enterprise Management Architect Michael Aubert achieved Service Desk certification Feb. 11, 2002.

Service Desk allows businesses to consolidate all critical components of an information technology (IT) support organization into one management solution. The program provides an intuitive interface for systems managers to oversee systems configuration, assets, customer alerts and incidents, and change management in order to monitor and maintain customer service level agreements.

Clients find that the deep knowledge base our team of Enterprise Management Architects offer really packs a punch -- and now weve added the distinction of this specialized certification," said Trey Lewis, CEO of NuWorld Solutions. We are proud of Mikes new certification. His hard work is typical of NuWorld consultants dedication and skill."

Aubert offers a wealth of experience in developing and implementing HP OpenView-based architectures. He has developed network and systems management solutions for clients in telecommunications, manufacturing, government and automotive industries. His skills range from installing, configuring and customizing network components to consulting with clients on their specific enterprise systems management (ESM) environments to improve efficiencies and overall performance.

In addition to his Service Desk certification, Aubert is an HP OpenView Integration Expert in Application & System Management and Network Management. He is an HP OpenView Certified Consultant in Express, Operations I and II, ManageX and Network Node Manager, as well as HP Certified in HP-UX System Administration. Aubert has pursued training in many Information Technology Infrastructure Library (ITIL) processes, including problem, change, configuration and accounting management, and holds a Foundation Certificate in IT Service Management. A graduate of Colorado State University, he joined NuWorld Solutions in March 2001.

About Hewlett-Packard
Hewlett-Packard Company - a leading global provider of computing and imaging solutions and services - is focused on making technology and its benefits accessible to individuals and businesses through simple appliances, useful e-services and solutions for an Internet infrastructure thats always on. HP had total revenue from continuing operations of $48.8 billion in its 2000 fiscal year. Information about HP and its products can be found on the World Wide Web at http://www.hp.com.

About NuWorld Solutions
NuWorld Solutions offers an integrated suite of enterprise management solutions that help businesses better utilize their information technology infrastructures to remain competitive in a fast-paced technological environment. The company designs and implements network and systems monitoring architectures for complete event management solutions, supported with training and documentation. Based in Denver, NuWorld Solutions is privately owned. For more information call 720-932-8075 or 866-827-3065, or e-mail client.relations@nwsi.net. The companys Web site is at www.nuworld-solutions.com.

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