CONNAISSANCE ANNOUNCES ITS LAUNCH OF THE CONNAISSANCE CONNECTOR: A TOOL THAT BRIDGES THE GAP BETWEEN LOTUS NOTES AND SIEBEL eBUSINESS APPLICATIONS

This release is announcing the launch of the Connaissance Connector--an innovative server-based tool that integrates data between Lotus Notes and Siebel eBusiness Applications.

COLUMBUS, OH, March 14, 2002 - Connaissance, a leading provider of integrated eBusiness solutions, today announces its launch of the Connaissance Connector version 6.0.1-an innovative, server-based tool that bridges the gap between Lotus Notes and Siebel eBusiness Applications. It is the only server-based solution on the market that synchronizes Lotus Notes and Siebel eBusiness Applications, providing a seamless sharing of information between these two applications.

The Connaissance Connector increases the efficiency of sales and customer service professionals through bi-directional synchronization of contacts stored in Lotus Notes, as well as calendar appointments, and to-dos. Synchronization is handled automatically without user intervention or client installation. This type of functionality not only ensures productivity gains, but also lowers initial implementation and on-going support costs.

An additional feature offered is the functionality of e-mail integration. E-mails sent from Siebel eBusiness Applications utilize the Lotus Notes user interface and are automatically tracked in Siebels activity records, greatly increasing user productivity and effectiveness. The robust functionality, ultimate flexibility and the ease in implementation of this pioneering tool, not only empowers the end-user but it sets a new precedent in the Middleware software market-no one else offers this type of functionality in a server-based product!
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Connaissances Vice President of Product Development, Neil Wheeler stated, The Connaissance Connector, Version 6.0.1, is the accumulation of years of interface experience with Lotus Notes and Siebel eBusiness Applications. We listened to what Siebel and Lotus Notes users wanted, and our team responded by developing a server-based model for ease of configuration, installation, implementation, and support. The server-based design allows for the simplest interaction with the end-user; there is no software to load, no training required, nothing to configure or execute-the Connector gets it right every time."

Connaissances President, Harold Williams stated, The Connector is the first non-evasive, server-based tool that allows the customer to be in control of the data, boosting productivity, increasing effectiveness, and ultimately leveraging the companys investment. We are extremely excited about the enhanced functionality that this tool brings to our clients. This is all a part of the commitment of Connaissance; to empower our customers with tools they need to be self-sufficient and the knowledge required to be industry leaders!"

About Connaissance:
Headquartered in Columbus, Ohio, Connaissance provides a full complement of eBusiness solutions for companies adopting CRM and eBusiness technologies. Connaissance's CRM business expertise, combined with their unique blend of tailored solutions enables businesses across all verticals to optimize their total business performance. By combining their custom end-to-end products and services into a seamless solution, they deliver unprecedented value to their clients. For more information visit Connaissances Web site at www.connaissanceconsulting.com or contact them at 1-800-777-8649.