netCustomer Chairman and CEO Punita Pandey To speak about Bringing Offshore Efficiencies to Complex Operations at the Offshore Outsourcing To India Conference

netCustomer, Inc. (www.netcustomer.com), a global provider of customer-centric outsourcing services announced today that Punita Pandey, Chairman & CEO, will speak about bringing offshore efficiencies to complex operations at the Offshore Outsourcing To India Conference on Wednesday, March 20, 2002 at the Pan Pacific Hotel in San Francisco, California.

San Jose, CA, March 18, 2002 -- netCustomer, Inc. (www.netcustomer.com), a global provider of customer-centric outsourcing services announced today that Punita Pandey, Chairman & CEO, will speak about bringing offshore efficiencies to complex operations at the Offshore Outsourcing To India Conference on Wednesday, March 20, 2002 at the Pan Pacific Hotel in San Francisco, California.

Ms. Pandey will examine the possibilities for complex operations to leverage efficiencies offered by the offshore model. Her talk will describe how complex business processes in enterprise software support can benefit by innovative outsourcing methodologies. The highlights will include approaches that provide dual benefits of savings and improved quality and customer satisfaction as applied to enterprise support.

About netCustomer
netCustomer is a global provider of customer-centric outsourcing services. netCustomer services efficiently extend complex support operations and related business processes to offshore locations. With 24x7 operations, a hosted technology platform, and skilled resources, netCustomer services reduce operating costs and increase customer satisfaction.

Customer implementations include PeopleSoft, Dell, Acer, IBM, QUALCOMM, and Sony. Headquartered in San Jose, California, netCustomer has global operations in India.
netCustomer is backed by Charles River Ventures. For more information about netCustomer, go to www.netcustomer.com.

About the Strategic Research Institute
The Strategic Research Institute creates, produces and manages conferences covering industry specific business-to-business topics. These conferences provide a forum for face-to-face networking between industry leaders, potential strategic partners, prospects and customers. With headquarters in New York City, and branch offices in Los Angeles and Boston, Strategic Research Institute is dedicated to providing cost effective, highly specialized information in the format of conferences, workshops, and industry-wide events. For more information about the Strategic Research Institute and the conference, go to www.srinstitute.com

Public Relations Contact:
May Wong
408.626.9733
pr@netcustomer.com

netCustomer is a registered trademark of netCustomer, Inc.