Handbook for ISO 9001:2000 Registration Published

A Complete step-by-step guide to interpreting and implementing the requirements of the ISO 9001:2000 standard has been published. The 180-page book ISO 9001, The Standard Interpretation -- The International Standard for Quality Management Systems, includes the full text of the year 2000 version of the ISO 9001 quality management system Standard

Middletown , NJ - A Complete step-by-step guide to interpreting and implementing the requirements of the ISO 9001:2000 standard has been published. The 180-page book ISO 9001, The Standard Interpretation -- The International Standard for Quality Management Systems, includes the full text of the year 2000 version of the ISO 9001 quality management system Standard. Written by a trained ISO 9001 auditor, who has led several successful compliance efforts, this totally new edition contains practical advice on how to apply the Standard and identify pitfalls to avoid. Each section of the Standard is introduced with an illustration of its required elements. For each paragraph of the Standard this edition also provides:
+ A translation of the paragraph into plain English
+ A description of the changes from the 1994 Standard
+ A diagram illustrating the core of each requirement
+ A discussion including notes and examples of the best or most common practices to use in carrying out the Standard
+ A checklist of questions representative of those asked by an auditor.

The third edition of the book also includes:
+ A description of the benefits of ISO 9001 conformity
+ A detailed calendar of events for gaining registration
+ A discussion of the scope of registration
+ Advice on choosing a registration agency
+ A detailed description of the changes made to the Standard in 2000
+ Discussions on processes, process management, and a generic process framework
+ Hints on writing procedures documents
+ A practical introduction to measuring customer satisfaction
+ A description of the quality management principles that form the basis for the standard
+ Recommended reading
+ A bibliography, glossary, index and more.

ISO 9000 is a set of universal standards for a quality management system that is accepted around the world. When you purchase a product or service from a company that is registered to the ISO 9001 standard, you have important assurances that the quality of what you receive will be as you expect. The standards apply uniformly to organizations of any size or description.

Registered companies have had dramatic reductions in customer complaints, significant reductions in operating costs and increased demand for their products and services.

Organizations that understand and comply with the standard can obtain these benefits:

+ Deliver dependable, reliable products and services that are available on time.
+ Satisfy customers and increase market share.
+ Ensure your customers receive products and services that fully meet their expectations every time.
+ Fix problems so they are removed from your organization forever.
+ Decrease cycle time and increase speed to market.
+ Increase the effectiveness of the organization, improve operational results and return on investment. Reduce conflict in the workplace, increase job satisfaction, morale, and employment stability.
+ Diminish defects, rework, delays, and waste.

The book is written by Leland R. Beaumont, who recently retired after 28 years with Lucent Technologies. The first and second editions of his book ISO 9001, The Standard Interpretation, have been read by thousands of people around the world and helped many organizations obtain ISO 9001 registration. As Head of the Product Realization Process Improvement Department of AT&T Paradyne, he lead the successful ISO 9001 conformity efforts throughout AT&T Paradynes Design and Development organization. He has more than 28 years experience in Research and Development with AT&T Bell Laboratories, including eight years with AT&T Paradyne and the past five years with Lucent Technologies. He is trained as a quality management systems auditor, and holds a Bachelor of Science Degree in Electrical Engineering from Lehigh University and a Master of Science Degree in Electrical Engineering from Purdue University. He is a member of the American Society for Quality and of the Institute of Electrical and Electronics Engineers. In addition to writing, he works as a consultant on quality assurance topics.

ISBN 0-9636003-6-2

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