KNOWLEDGE MANAGEMENT SOFTWARE MOVES INTO AUSTRALIA

Knowledge Management Software plc (KMS), following its strategic partnership with E-T Group (eTG) has announced its first Australian customer, AZoM. AZoM is to implement KMSs Domain Knowledge solution in order to significantly enhance its vertical portal functionality.

KNOWLEDGE MANAGEMENT SOFTWARE MOVES INTO AUSTRALIA

KMS announces new customer 'down under

March 2002: Knowledge Management Software plc (KMS), following its strategic partnership with E-T Group (eTG) has announced its first Australian customer, AZoM. AZoM is to implement KMSs Domain Knowledge solution in order to significantly enhance its vertical portal functionality.

AzoM is a supplier vertical portal focussing on advanced material information and is designed to allow engineers and users of such materials to match products to their requirements. AzoM has attracted 6000 to 8000 user sessions per month since its launch in September 2001, with this number expected to grow substantially over the next 12 months.

The portal already utilises search capabilities based on keywords and categories. But AZoM recognised the benefits that KMSs Domain Knowledge solution possessed, not only through its natural language search engine, but also through its inherent learning capability i.e. the identification of knowledge gaps'. This critical function allows companies to know what they need to know", and therefore advance their corporate knowledge management.

Domain Knowledge is part of KMSs Knowledge range of products, an integrated set of software solutions that delivers a comprehensive, structured approach to knowledge management. Domain Knowledge combines a tri-dimensional neural network with a highly sophisticated natural language processor, to provide contextually accurate, self-learning, search and retrieval functionality.

Dave Rosalski, CEO of Knowledge Management Software, comments, Our aim is to be a global leader in the provision of knowledge management technology and solutions. We believe this market will be a very successful one for us, and the implementation work we have done with AZoM is proof of that potential."

ENDS

About Knowledge Management Software plc
KMS is the author of the Knowledge, an integrated set of software solutions that deliver a comprehensive, structured approach to knowledge management. KMS utilizes a combination of consultative services and software, to allow organizations to uncover knowledge throughout the enterprise, create new knowledge, interpret activity, and to seamlessly integrate with other systems for heightened productivity and effectiveness.

The Knowledge software enables the identification and access to all knowledge assets, resulting in measurable direct business benefits and an industry leading ROI. It can be deployed as a complete knowledge management solution or embedded into partner applications. Implementations include customer contact centers, customer relationship management, e-learning, corporate intranets, enterprise information/knowledge portals and web portals.

KMS, through its Portals Division, is also a leading provider of portal solutions for the education and local government sectors that is being extended to the private sector.

Major customers of KMS include BNFL, Marks & Spencer, Nikon, DEFRA, Blue U, NHS Information Authority, Moss Bros, NETg, ONE North East Regional Development Agency, Telus, ITIS Inc and the US Navy.

For further information, please contact:

Diane Douglas/Simon Kent, Knowledge Management Software plc,
Tel. +44 (0)161 227 1100
Email: diane.Douglas@kmsoftware.com
www.kmsoftware.com

Jo Timmins/Daniel Roche, The itpr Partnership
Tel. +44 (0)1932 57 88 00
Email: jot@itpr.co.uk
www.itpr.co.uk

About AZoM
A totally new concept in the field of Material Science publishing and information provision - AZoM.com (the A to Z of Materials) was formed with the primary aim of increasing the use of Advanced Materials by the engineering and design community worldwide. Over 21 million engineers now use the internet as part of their daily lives, yet the vast majority of them are still unaware what can be achieved by the use of advanced ceramics, novel metallic alloys or state of the art composites. AZoM is here to change that.
The aim of AZoM is to become the primary materials information source for the engineering and design community worldwide. It also aims to be the primary publicist of news, views and developments within the materials science community. However, unlike many other materials related organisations AZoM is totally focussed on the needs of the end users of materials. To achieve this aim, all of the educational, informative and news content on AZoM is easy to access and search and is provided on a free of charge, no subscription, no charge per article, totally free basis.

For further information, please contact:
Ian Birkby/Cameron Chai, AZoM                    Tel: +61 (0)2 9236 7235 Email: ianbirkby@azom.com