Herman Miller Signs Deal to Install Khameleon Enterprise Software across dealer network

Herman Miller begins implementat of the Khameleon solution for over 40 HMI dealers. The Khameleon solution automates the processes involved in sales, order entry, distribution, service deliveray and client maintenance and support.

Clearwater, Florida¯March 20, 2002¯Khameleon Software, a division of ASA International Ltd. (NASDAQ: ASAA), announced today that Herman Miller Incorporated (HMI) has purchased an enterprise license for Khameleons line of financial and operational management software for their Certified Dealer Network. This announcement confirms Herman Millers commitment to provide a common business-processing platform for its entire Certified Dealer Network using the Khameleon solution. The project involves the rollout of the Khameleon system to over 40 HMI dealers with a longer-term objective of providing a single system to accommodate all transactions between HMI and its dealer community.

The Khameleon solution automates the processes involved in sales, order entry, distribution, service delivery, contracts management and on-going client maintenance and support. The integrated modules provide a common environment for processing transactions throughout the entire customer lifecycle. It is specifically designed for mid-sized organizations operating a project-centric business model.

HMI began its search for an integrated system in 1999. They were looking for a system that could be deployed across their Certified Dealer Network to streamline their accounting, project, and service management processes. Their goals were to find a way to share sales and inventory information to produce reliable market research from the field on customer buying patterns, and to launch an e-commerce initiative through a leaner business management model.    

In addition, they were also looking for an integrated system that could alleviate manual processes associated with project accounting, labor tracking, inventory management, financial management and customer service. They wanted a system that was scalable enough to work for both their small and large dealers, and they wanted to take advantage of Oracles premier database technology. After extensive research with many best of breed and niche contract furnishings software players, they found what they were looking for in Khameleon. Its fully integrated business management software satisfied the majority of their channel computing requirements.
According to Eric Heller, Director, Sales Operations Information, The Khameleon applications will create economies of scale in terms of process, best practices, vendor leverage, human resources and shared services. By implementing Khameleon, it is estimated the average sized dealer in our Network will save as much as $250,000 by eliminating inefficient processes with a potential savings of $12,000,000 across the entire Certified Dealer Network."
Herman Miller Inc. is considered to be one of the most innovative companies in the world. We are extremely excited that a company like HMI has chosen Khameleon as the financial and operational processing solution for their dealer network. We look at this as a major milestone in validating the concept of our solution. It is gratifying for us to see a world-class organization recognize the value of a single-source system for managing the delivery of their products and services. This contract provides Khameleon with the opportunity to further target our solution to meet the needs of Contract Furnishings Distributors, in addition to other project-specific industries. We look forward to working with the professionals at HMI and their dealer network in the years ahead," said Douglas Angelone, Executive Vice President and General Manager of Khameleon Software.

About Herman Miller
Herman Miller creates great places to work by researching, designing, manufacturing, and distributing innovative interior furnishings that support companies, organizations, and individuals all over the world. The company is widely recognized both for its innovative products and business practices, including the use of industry-leading, customer-focused technology. Herman Millers company stock is listed on NASDAQ 100 and trades under the symbol MLHR. Headquartered in Zeeland, Michigan since their founding in 1923, Herman Miller employee-owners remain committed to value and foster good design, participative management, and environmental responsibility.
About Khameleon Software
A wholly owned subsidiary of ASA International Ltd. (NASDAQ: ASAA), Khameleon Software provides business solutions for mid-size professional service and project-centric organizations through an integrated suite of project management, distribution and financial applications. Khameleons products run exclusively on Oracles premier database technology. Khameleon is headquartered in Floridas Tampa Bay area. www.khameleonsoftware.com.

About ASA International Ltd.
Khameleon Softwares parent company, ASA International Ltd., provides quality business-to-business enterprise software solutions and value-added services to specialty markets. ASA solutions enable organizations to achieve a maximum return on information technology investments by simplifying the process of planning, managing and controlling niche-specific business processes. ASA has deployed its software and provided customized services and support to thousands of businesses in North America, South America and Western Europe since 1969. www.asaint.com
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CONTACT:
Joni Moore
Public Relations
Khameleon Software
Oracle®-powered business solutions
www.khameleonsoftware.com
508-435-9940
jmoore@khameleonsoftware.com

Eric Heller
Director, Sales Operations Information
Herman Miller, Inc
www.hermanmiller.com
616-654-8011
eric_heller@hermanmiller.com
©2002 khameleonsoftware.com,Inc; All rights reserved. Khameleon is a trademarked subsidiary of ASA International Ltd. All other trademarks are the property of their respective holders.