Outsourcing From Strength: Building Focus and Competitive Advantage
DURHAM, NC, 3/26/2002 -- The worlds top companies have moved beyond using outsourcing to shore up weaknesses, according to a new report from Cutting Edge Information. The report, released today, reveals how top companies such as General Electric, General Motors, IBM, Disney, Pfizer, and Microsoft have used outsourcing to increase their focus on critical core competencies.
DURHAM, NC, 3/26/2002 (PRNewswire) The worlds top companies have moved beyond using outsourcing to shore up weaknesses, according to a new report from Cutting Edge Information. The report, released today, reveals how top companies such as General Electric, General Motors, IBM, Disney, Pfizer, and Microsoft have used outsourcing to increase their focus on critical core competencies.
Outsourcing From Strength," available at www.cuttingedgeinfo.com/FLReports/FL50_Outsourcing.htm, features innovative practices from more than 50 companies across 20 industries. It reveals the strategies and tactics top companies use to drive outsourcing success.
For example, one top company known for its excellent tech support recently decided to outsource its own in-house help desk. Company executives determined that providing in-house support did not maximize the value of its best-in-class help desk staff. Several other well-known companies are transforming themselves into virtual companies": organizations that outsource everything but their core competencies.
Outsourcing from Strength" profiles outsourcing strategies from many of the worlds best-known companies, as well as innovative outsourcing practices from rising firms. Other topics in the report include:
| | - How the best companies make outsourcing decisions
- Proven techniques for aligning outsourcing with strategy
- Field-tested processes for selecting an outsourcing vendor and making the deal
- Tips for communicating and managing relationships
- Pre-designed plans to help companies transition smoothly
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Whether to outsource is no longer a valid question," notes Cutting Edge Information CEO Jason Richardson. To keep up with the market, every company must rapidly determine which of its functions must be outsourced, what vendors it will use, and how to measure outsourcing success."
To view the online summary of this report and our Five Principles for Outsourcing Success, visit www.cuttingedgeinfo.com/FLReports/FL50_Outsourcing.htm. For more information on this report or to learn about other research being conducted by Cutting Edge Information, contact Adam Bianchi at adam_bianchi@cuttingedgeinfo.com or 919-403-6583.
Cutting Edge Information is your one-stop shop for real-company business research. Our reports will help you and your team execute strategy, understand key business issues, and prepare for meetings and presentations with key executives. Move ahead of your competition with Information from the Cutting Edge. For more information, call 919-403-6583 or visit http://www.CuttingEdgeInfo.com/.
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