LumenVox Wins Best of Show

LumenVox wins Best of Show award for the Speech Driven Information System (SDIS) software program.

San Diego, CA (PRWEB) April 18, 2002 -- LumenVox, a provider of speech recognition technologies, announced that their Speech Driven Information System (SDIS) was named Best of Show" at the 11th Annual CT Expo in Los Angeles, California. CT Expo was sponsored by CMP Media, LLC, and focuses on converging communications technologies.

Communications Convergence editors stated, The SDIS is a GUI-based, property-table-oriented Windows development tool, wrapped around their (LumenVoxs) speech engine. The SDIS lets relatively non-technical (or at least, non-telephony -- and/or non-speech-rec-oriented) developers produce and deploy simple applications that play menus, permit voice navigation, and connect with back-end SQL databases and transaction systems." The editors also said, The GUI looks straightforward."

The Speech Driven Information System (SDIS), is designed to answer any common question your customers may have, or act as an automated call router. Anyone can set-up and use the system in a matter of days by completing three easy steps. Simply type in the keywords, record the answers, connect it to your phone system, and then reap the rewards of providing support and information, 24 hours a day, 7 days a week.

Some key features include: natural language, which allows callers to speak more naturally by combining a pool of non-critical phrases" with secondary items for further clarification; multi-level, that allows for a series of questions to be asked that is dependent on the question before; and overview, which allows for a long introductory or explanatory sound file, that can be interrupted with extended explanations, then returns to the original sound file, where the caller had left off.

About Communications Convergence
Communications Convergence is the only magazine that provides enterprise IT, service providers and the channel with technically-astute product coverage and sophisticated analysis needed to make informed buying decisions of converged solutions.

About LumenVox
LumenVox, based in San Diego, California is a speech recognition firm with over 17 years of telephony experience. LumenVox provides the most competitively priced, high-density speech recognition software in the marketplace today. The suite of software includes a Speech Recognition Engine and a Speech Driven Information System. Both products are priced at $250 per port and single user systems are available for download at no charge, from the LumenVox website, visit www.LumenVox.com.