Team Saith Raises the Bar on Online Fee-For-Service Web Sites (www.saith.com)

At a time when other online project marketplaces are shifting gears or fading away, Team Saith Corporation is staking its claim. Saith.com founder and CEO, Irby Fusco, quietly opened his companys virtual doors in late 2001. His goal? To succeed where others have failed. No one said it would be easy...

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Team Saith Raises the Bar on Online Fee-For-Service Web Sites (www.saith.com)

May 6, 2002 -- PRWeb.com -- At a time when other online project marketplaces are shifting gears or fading away, Team Saith Corporation is staking its claim. Saith.com founder and CEO, Irby Fusco, quietly opened his companys virtual doors in late 2001. His goal? To succeed where others have failed. No one said it would be easy.

Months of research later, with input from Internet savvy buyers and service providers across the world (and across the hall,) Team Saith is ready to unveil the next generation of service-for-fee web sites. www.Saith.com intends to set the standard for professional services marketplaces in areas such as freelancer/provider credentialing, buyer education and pre-qualification, customer service and around-the-clock site support with a distinctively personal feel. In the words of Mr. Fusco, this kind of personal attention to service is long overdue in this space.

A leading professional services enterprise recently underwent a major overhaul of services, accompanied by a massive increase in monthly subscription fees for their service providers. While reporting a 30% increase in business generated overall, participating service providers have, in general, reported less income generated in Q1 of this year than in the quarter before, with no visible light at the end of the tunnel. Much of this due to a significant number of projects posted, but not actually awarded through the site. Faced with higher fees and diminished business opportunities, it is perhaps not surprising that many of the quality service providers who helped build the foundation of this multi-million dollar company-walked. As the number of qualified service providers continues to drop, several volume buyers and outsourcing managers, too, are looking elsewhere to fulfill their companys needs.

Saith intends to capture this fall away" market share by delivering on the promise of a quality-focused project marketplace while legitimatising and expanding the potential of virtual marketplaces for both buyers and sellers in like.

Team Saith intends to achieve their goals by instituting programs like the Saith Seal, wherein service providers identities are established and verified by site support personnel through a variety of means, not the least of which is a personal phone call to the service provider and a simple ID check. Also in the works is a certification and seal display program to establish core skills and competencies testing and certification by a well-known neutral, 3rd party resource.

The leading reasons many buyers and outsourcing managers do not conduct business solely on the Internet are lack of confidence" and lack of support". We intend to provide the resources for both the buyer and the individual freelancer or team to feel confident in each other, and to conduct business with a high degree of professionalism and satisfaction," says Mr. Fusco.

Current plans additionally include the production of a Buyers Guide, to educate novice buyers on what to expect from their online buying experience from selecting the right service provider for their needs, to managing the project electronically through successful delivery. This aids both the buyer and the service provider by establishing a set of core expectations on behalf of both, right up front. By demonstrating how things SHOULD work, we often save our customers (both buyers and service providers) a lot of gearing up time-and perhaps even prevent a few missteps," said one member of Saiths customer support team.

Asked about his philosophy of business, Fusco said, "The number one rule is Customer Service. Each customer is just as important as all the others. We guarantee a response to customer inquiries and problems in 2 hours or less-around the clock. Everybody in the company, including me, can be called upon to fill in when needed for that purpose. And when I say 'customer, I am talking about both the buyer and the individual service provider."

Committed to confident, high-quality, service-oriented delivery, Saith.com is a bright and shining star in project marketplace universe.

For more information about Team Saith Corporation, Saith.com or this news release, please contact Amelia Leblanc at info@e-cityproductions.com.

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