netCustomer Chairman and CEO Punita Pandey To Speak at the Asia Pacific Contact Center Summit in Oahu, Hawaii

netCustomer, Inc. (www.netcustomer.com), a global provider of customer-centric outsourcing services announced today that Punita Pandey, Chairman & CEO, will speak at the Asia Pacific Contact Center Summit in Oahu, Hawaii.

San Jose, CA, May 8, 2002 -- netCustomer, Inc. (www.netcustomer.com), a global provider of customer-centric outsourcing services announced today that Punita Pandey, Chairman & CEO, will speak at the Asia Pacific Contact Center Summit in Oahu, Hawaii.

Punita Pandey will join the Asia Pacific Contact Center panel of experts on Monday, May 13, 2002 at 2:30 p. m. She will her share her insights on contact centers in India. She will discuss the benefits and challenges of providing contact center services using a globally distributed model. Other panelists will be from Hawaii, Australia, China, Japan, Malaysia, New Zealand, the Philippines and Singapore.

Ms. Pandey will also deliver a presentation for the session on Contact Center of the Future" on Monday, May 13, 2002 at 4:00 p. m. She will share her insights gained from working with leading high-tech companies in integrating multiple contact channels in complex support scenarios. She will discuss key attributes of the contact center of the future -- one that includes a state-of-the-art technology infrastructure and highly qualified, globally distributed contact center staff. Learn how to fine tune your operation to achieve optimum performance and deliver unparalleled service to your customers.

About netCustomer
netCustomer is a global provider of customer-centric outsourcing services. netCustomer services efficiently extend complex support operations and related business processes to offshore locations. With 24x7 operations, a hosted technology platform, and skilled resources, netCustomer services reduce operating costs and increase customer satisfaction.

Customer implementations include PeopleSoft, Dell, Acer, IBM, QUALCOMM, and Sony. Headquartered in San Jose, California, netCustomer has global operations in India.
netCustomer is backed by Charles River Ventures. For more information about netCustomer, visit: http://www.netcustomer.com

Public Relations Contact:
May Wong
408.626.9733
pr@netcustomer.com

netCustomer is a registered trademark of netCustomer, Inc.