A solution to business Web search uses the first human search engine

A new Web search service helps businesses find answers quickly and cost effectively

WHAT...

Business360 Inc. has launched Business360 EnterpriseSM, a business research service for organizations that need information fast and inexpensively. Its like a Google Answers for business professionals and users like it. Researchers at one of the worlds largest consulting companies said:

•   The service is excellent - quick turnaround and accurate responses especially for complex requests

•   A very valuable service. I recommend it

•   One of the most useful information tools we use

•   Services such as Dow Jones Interactive & Gartner sometimes do not provide the answers consultants are looking for. I am impressed that your service has found answers to 'obscure' and 'difficult to find' topics

•   A great service , it saves me 4 hours a day

Business360 Enterprise is pitched between a search engine and a full service business research function and saves time and money, improves access to business information and is easy to use. It requires no training to use and can greatly reduce the cost of obtaining information by giving users a low-cost research option. Moreover, if Business360 EnterpriseSM fails to find sufficient material, the user gets the next go free, making the service practically risk-free to use.

A large proportion of business information enquiries can be addressed satisfactorily using the information available on the free Web and companies can use Business EnterpriseSM in a way to suit their requirements: to fully outsource general business enquiries (leaving experienced researchers available for tasks that merit their training), or just as an inexpensive way to gather information before trying costly commercial databases. Its fast too, a matter of hours -- each request is completed by a team so turnaround is fast and coverage wider than most individuals can achieve alone.

WHY...

The rationale for this service is clear. Businesses need quality information fast, but access is cumbersome. Search tools are increasingly sophisticated to help cope with the expansion of information, and there are thousands of them - strong in some areas, weak in others -- but most people find it difficult to keep up to date with new resources and typically find nothing or suffer information overload. People not practiced at Web search often waste time and money - estimates put the waste at billions of dollars a year. Technological solutions are costly, typically need ongoing training, familiarity and maintenance to be effective and still dont remove the largest cost -- user time.

Business360 EnterpriseSM is simple to use -- no Boolean choices or the need to wade through countless results from a search -- users just enter a sentence or two about the information they seek, and within minutes a team of experts starts finding answers using an array of search tools and techniques.

HOW...

Each client gets their own dedicated, branded and password-protected request entry and tracking facility that gives their staff instant and 24/7 access to the research teams, making access to external information faster and cheaper.

Each user creates an account online, which takes less than a minute, and can then submit requests at any time, day or night, in much the same way they would use a regular search engine, only users also add a detailed description of the information they seek. Within minutes, qualified Web searchers and subject specialists start to source relevant material. Answers are quickly fed back to users by email and through the Web.
Business360 Research Services are already used by a number of leading companies, including PricewaterhouseCoopers, Unilever, J. Walter Thompson. To learn more, please contact John Marchant at + 1 212 866 4680 or john.marchant@business360.com.

About Business360.com

Business360 (www.business360.com) provides high quality, fast turnaround business research services to leading companies.

Its services range from rapid Web search, to help users source information fast and inexpensively, to fuller-service research using commercial databases and proprietary sources. Business360s services are used to provide a quick and cheap 'first-stop, to supplement existing resources and to backup in-house resources when they are stretched, busy or unavailable.

Service improvements can be significant and cost savings substantial, with savings of up to 60% on standard research offerings and in-house solutions.

Clients include leading global companies in various sectors such Unilever, PricewaterhouseCoopers and J. Walter Thompson.
Business360 is headquartered in New York. To get further information on its services, contact John Marchant at 212.866.4680 or john.marchant@business360.com.

Bios

Business360 is operated and primarily owned by John Marchant and Roger Sharp:

John Marchant has nine years management and strategy consulting experience, first with Coopers & Lybrand in London and then with Booz.Allen & Hamilton in New York, between which he completed in 1995 an MBA at Columbia University (on a full, merit-based scholarship). Before co-founding the company John was the General Manager of a business intelligence consulting start-up in Asia-Pacific that grew from four to over 30 full-time consultants in less than two years (without external finance) with offices in Singapore, Melbourne and Sydney.

Roger Sharp is an economist with strong business and management skills, developed during six years as a management consultant in a Strategy & Policy group at Coopers & Lybrand in London, then as Chief Economist for an electricity company in the UK, and then as part of the Australia-based management team of the Asia-Pacific business intelligence consulting company alongside John Marchant. He undertook Ph.D. research in the UK, focusing on trade strategies for developing countries, and has worked on a number of e-commerce strategy consulting assignments.