Scanvec Amiable Signs Agreement with WebEx Communications to Enhance Training and Technical Support Efforts

Scanvec Amiable, Inc. announced that it has signed an agreement with WebEx Communications, Inc. to provide WebEx Training Center and WebEx OnCall solution modules to enhance their training and technical support offerings.

Philadelphia, Pa., June 8, 2002 -- Scanvec Amiable, Inc. the recognized global leader, providing complete solutions to the sign making, digital printing and machining industries, announced that it has signed an agreement with WebEx Communications, Inc., the leader in multimedia communications for business meetings on the Web, to provide WebEx Training Center and WebEx OnCall solution modules to enhance their training and technical support offerings.

WebEx Training Center will enable Scanvec Amiable to increase the impact, frequency, and scope of training, and reduce overall training costs. Scanvec Amiable will now be able to train employees, customers, and partners quickly and cost-effectively with live instruction delivered directly to learners desktops, using a simple Web browser.

Now Scanvec Amiable training is even more personal with WebEx based on-line meetings. Our training department will use this on-line tool to provide real-time learning for all our products. Customer support and education just took a huge leap forward!" said Mark A Rugen, Corporate Training Manager at Scanvec Amiable.

Our customers need to be up and running profitably, opposed to taking time out from running their business and traveling for a training session," said Josh Newman, Marketing Manager at Scanvec Amiable.

WebEx OnCall will enhance the effectiveness of traditional telephone-based customer support by integrating data, audio, and video all within a standard Web browser. With no software installations or hardware requirements, Scanvec Amiable Technical Support representatives can instantly initiate Web-based sessions with customers so they can look at a problem and use a powerful set of interactive tools to deliver solutions on the spot.

With the implementation of WebEx we are now able to visually show a customer our customer how to work through an issue. With this powerful tool customers no longer have to understand technical terminology. Within just a few seconds we can be showing them how to do something rather than taking minutes, and sometimes hours, trying to explain a certain procedure of operation. Its like being blind and driving a car, the suddenly one day you get behind the wheel and you can finally see the road!" said Michael Albany, Manager of Technical Services at Scanvec Amiable.

About Scanvec Amiable, Inc.
Founded in 1988, Scanvec Amiable develops engineering based, easy to use software applications for a number of vertical markets, including the sign making and graphics industries. Products include the FlexiFAMILY, the number 1 sign design software solution, PhotoPRINT Family a leading RIP software solution for wide format printing and imaging and the NEW EnRoute 3 Family for the engraving, routing and machining markets. Scanvec Garment Systems is a subsidiary that develops and markets software solutions to the textile and garment industries.
For more information visit http://www.ScanvecAmiable.com/
Headquartered in Philadelphia, PA, ScanvecAmiable has additional offices in San Juan Capistrano, CA, and Brussels, Belgium.

About WebEx Communications, Inc.
Founded in 1996, WebEx Communications, Inc. (NASDAQ: WEBX) is the leader in Internet infrastructure for interactive business communications. WebEx provides Web-based carrier-class communication services using its multimedia-switching platform deployed over a global network. WebExs services enable end-users to share presentations, documents, applications, voice, and video spontaneously in a seamless environment. WebEx services are used across the enterprise in sales, support, training, marketing, engineering, and various other functions. With its modular framework and standards-based APIs, WebExs real-time communications platform is the dial-tone" for meetings on the Web. Please call toll free (877) 509-3239 or visit http://www.webex.com for more information.