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TELCOM IT SPENDING UP EVEN AS CARRIERS REDUCE CAPEX SAYS INSIGHT RESEARCH

PARSIPPANY, NJ. July 8. 2002: The global market for operations support systems (PRWEB) July 10, 2002 -the IT infrastructure that performs engineering, provisioning, and management functions in telecommunications networks-will exceed $40 billion this year and continue growing even if capital expenditures continue to decline, claims a new report by Insight Research. The market research study concludes that even as they postpone new capital equipment purchases, network operators are continuing to invest in new IT infrastructure, bringing greater efficiencies to current operations.

According to Operations Support Systems 2002-2007", network operators are expected to increase their investment in OSSes at a compounded rate of nearly 12 percent over the next five years, despite the current lockdown in the worldwide telecommunications industry. These investments will be made because the new OSSes used to acquire, serve, and bill customers operate more efficiently, requiring fewer personnel than older systems. In a hyper-competitive marketplace, investment in OSSes will help to maintain carriers margins, even as bandwidth prices dwindle and new network hardware capital expenditures are delayed.

Amidst the current crisis in telecommunications industry worldwide, operators will only spend if they can recognize an 'Instant ROI-a return on investment that hits to bottom line in six months or less," says INSIGHT president Robert Rosenberg. Bring the network operator a platform that can reduce the current operational expenses associated with any aspect of their on-going operations-billing, provisioning, network management, workforce management, planning or engineering-and youll get a fair hearing, even if that carrier has announced another round of capital expenditure reductions," concluded Rosenberg.

Operations Support Systems 2002-2007 forecasts global IT infrastructure spending for billing, customer care, planning/engineering, provisioning/inventory, trouble repair, network management, business management, and workforce management systems as well as professional services expenditures to implement those systems by geographical region and by type of carrier.

A free report excerpt, table of contents, and ordering information is online at http://www.insight-corp.com/oss2002.html. This 247-page report is available immediately for $5,395.00 (hard copy). Adobe Acrobat (PDF) report licenses are also offered; visit the Web page above or call (973) 605-1400 for details.

For more information, please contact:

Christopher Delloiacono, Director of Marketing   
The Insight Research Corporation            
email: chrisd@insight-corp.com
phone: (973) 605-1400, fax: (973) 605-1440
Parsippany, NJ 07054 USA

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Chris Delloiacono
The Insight Research Corporation
973-605-1400
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