Oksijen and Mira announce the first mobile voice portal deployment in Turkey

Oksijen and Mira have successfully completed Turkey's first mobile voice portal deployment. Mira IVR and Oksijen's multimedia mobile services platform, EasyBridge were integrated to form the infrastructure of the first speech enabled mobile portal in Turkey. Nuance's Turkish speech recognition engine has been used to give users a full barge-in supported dialogue.

Oksijen and Mira have successfully completed Turkey's first mobile voice portal deployment.

Mira IVR and Oksijen's multimedia mobile services platform, EasyBridge were integrated to form the infrastructure of the first speech enabled mobile portal in Turkey. Nuance's Turkish speech recognition engine has been used to give users a full barge-in supported dialogue.

Considering the ever increasing functionalities and complexities of mobile terminals, Oksijen and Mira believe that speech recognition will be the most popular man-machine interface in the future. Integrating speech recognition with mobile services, the two companies enabled millions of subscribers to access many useful services with speech, while they are mobile. Using the portal services, subscribers can now access financial information including exchange rates and stock prices, session information on movie theaters, pharmacies on duty and latest soccer news by talking to the system. Those who do not want to bother with writing the details down, can say 'sms' and get details delivered to their phone or say 'call' and get connected..

Throughout the project, the greatest difficulty has been managing the human interaction. Subscriber behavior has been analysed on various trials for almost a year and the interaction between the calling party and the voice portal has been designed several times based on the information collected from the trials to enhance the quality of the system and to achieve maximum service success rate.

About O2 Oksijen Teknoloji:
Oksijen is a new generation telecommunication and mobile Internet solution provider offering global software products and end-to-end solutions for wireline and wireless network operators, service providers, content providers and enterprises worldwide. With a number of innovative products that complement each other, Oksijen had many milestones over the past year.

About Mira:
Mira is providing voice related technologies recording to wireless and wireline network operators, service providers and enterprises. Mira has deployed various voice response and voice recording systems.

For further information,    

Oksijen Teknoloji
www.oksijen.com
Alper Kiziltoprak, Product Manager
e-mail: alper.kiziltoprak@o2.com.tr
PSTN: +90 212 465 6155
GSM: +90 543 895 9353    

Mira
www.mira.com.tr
Emre Ocal, Marketing Director
e-mail: emre.ocal@mira.com.tr
PSTN: +90 212 288 7007
GSM: +90 542 214 9619